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Managing Negotiation Knowledge with the Goal of Developing Negotiation Decision Support Systems

Bellucci, Emilia and Zeleznikow, John (2005) Managing Negotiation Knowledge with the Goal of Developing Negotiation Decision Support Systems. In: Proceedings of the 16th Australasian Conference on Information Systems (ACIS 2005). Australasian Chapter of the Association for Information Systems.

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Abstract

While Information Technology has been used to support negotiation there is little research in the domain of knowledge management in legal negotiation. In this paper we discuss the nature of negotiation knowledge and how such knowledge can be utilized to construct negotiation decision support systems. We conduct an in-depth examination of the notion of a BATNA (Best Alternative to a Negotiated Agreement) and given a useful BATNA, how we can use issue and preference elicitation and compensation and trade-off strategies to provide negotiation decision support. We conclude by indicating how current negotiation support systems can be extended to support Online Dispute Resolution and haw we can extend the Family_Winner system in light of the need to more adequately manage negotiation knowledge. Paper 58. Conference held in Sydney from 29 Nov – 2 Dec 2005.

Item Type: Book Section
ISBN: 097584170X
Uncontrolled Keywords: ResPubID8345, negotiation, knowledge management, online dispute resolution, interest-based negotiation, negotiator, negotiation support system
Subjects: Faculty/School/Research Centre/Department > Centre for International Corporate Governance Research
RFCD Classification > 280000 Information, Computing and Communication Sciences
Depositing User: VUIR
Date Deposited: 19 Sep 2013 05:15
Last Modified: 19 Sep 2013 05:15
URI: http://vuir.vu.edu.au/id/eprint/10649
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