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Consumer behaviour in computer mediated environments : implications for marketers

Michael, Ian (2005) Consumer behaviour in computer mediated environments : implications for marketers. Other Degree thesis, Victoria University .

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Abstract

This thesis examined the relationship between key consumer behaviour variables and the broad consumption behaviour patterns of consumers who searched and shopped for products over the Internet. The aim was to explore and suggest to marketing managers how and why people behaved as they do whilst searching and shopping online. The literature suggested a few key consumer behaviour variables such as: the role of the Internet in consumer decision-making, the psychological concept of "flow" and how this impacted on consumer behaviour online, barriers that exist for shopping online, the role that the product type and brand plays in purchase online, the role of the Internet in marketing communication and the design of a website and its influence on consumer behaviour. These variables were explored in-depth in this study.

Item Type: Thesis (Other Degree thesis)
Additional Information:

This thesis is submitted in fulfilment of the requirements of the degree of Doctor of Business Administration (DBA) Victoria Graduate School of Business & School of Management

Uncontrolled Keywords: Consumer behaviour, Internet shopping, shopping online, consumers, marketing
Subjects: FOR Classification > 1505 Marketing
Faculty/School/Research Centre/Department > Graduate School of Business
FOR Classification > 1503 Business and Management
Depositing User: VU Library
Date Deposited: 02 Sep 2010 22:21
Last Modified: 23 May 2013 16:45
URI: http://vuir.vu.edu.au/id/eprint/15643
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