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Multiple performance measurement and management systems in Australian business organisations

Miholcic, Zdenko (2006) Multiple performance measurement and management systems in Australian business organisations. Other Degree thesis, Victoria University .

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Abstract

There has been widespread adoption of the performance measurement and management systems (PMMS) including both financial and non-financial measures. Despite the literature advocating the benefits of PMMS, the empirical work is insufficient, and the synthesis of the findings is minimal. Based on the findings of prior case studies, survey research, and the normative guidelines about the design and implementation of the multiple perspectives performance measurement and management systems (PMMS), mainly the Balanced Scorecard, a questionnaire-based study was conducted to explore PMMS on the following: (1) types and extent of PMMS benefits; and (2) identification and evaluation of primary determinants of PMMS success, and complementary organisational, PMMS champion, use and design determinants. Responses were received from 135 business organisations, listed on the Australian Stock Exchange.

Item Type: Thesis (Other Degree thesis)
Additional Information:

Doctor of Business Administration

Uncontrolled Keywords: Organisational effectiveness, Australia, Management, business, management systems, organisational performance
Subjects: Faculty/School/Research Centre/Department > Graduate School of Business
FOR Classification > 1503 Business and Management
Depositing User: VU Library
Date Deposited: 02 Sep 2010 22:28
Last Modified: 23 May 2013 16:45
URI: http://vuir.vu.edu.au/id/eprint/15644
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