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Relationships and Factors Influencing Convention Decision Making

Jago, Leo Kenneth and Deery, Margaret (2005) Relationships and Factors Influencing Convention Decision Making. Convention & Event Tourism, 7 (1). pp. 23-41. ISSN 1547-0148

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Abstract

This paper examines the views of key decision-makers in the convention industry as part of a CRC for Sustainable Tourism research project. In particular, it examines the relationships between the main participants, the key factors for a successful convention and the emerging trends within the industry. In order to explore these influences, the research method used structured interviews with international convention associations, professional conference organizers (PCOs) and international delegates. In-depth telephone interviews were conducted with nine international associations from Europe, the United Kingdom and the United States, as well as eight PCOs, all of whom facilitate international conventions within Australia. Nineteen international delegates were also interviewed at two international conferences. The findings from these interviews suggest that the decision-making process for conventions is influenced by a complex set of relationships between the three sets of interviewees. The study revealed that the relationships between the convention bureaus and convention centers were very important. The interviews confirmed the findings of previous studies regarding the key success components for a convention, but also pointed to emerging trends in the convention sector that will impact upon success in the future. These trends included the increasing number of female conference delegates, the increased need for Internet facilities for conventions, and the high priority placed by convention participants on the safety of the convention destination.

Item Type: Article
Uncontrolled Keywords: ResPubID: 9368, decision-makers, convention industry, success components, emerging trends
Subjects: Faculty/School/Research Centre/Department > Centre for Tourism and Services Research (CTSR)
FOR Classification > 1503 Business and Management
Date Deposited: 10 Dec 2009 03:01
Last Modified: 12 Jul 2011 03:35
URI: http://vuir.vu.edu.au/id/eprint/2235
DOI: 10.1300/J452v07n01_03
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