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Product returns: New Zealand retailer perspective

Ahsan, Kamrul (2010) Product returns: New Zealand retailer perspective. In: Managing in challenging times : 8th ANZAM OM Symposium, 6-8th June 2010, Sydney, N.S.W. Hughes, Katie and Davis, Doug, eds. University of Otago, Dunedin, New Zealand.

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Abstract

Eighth Australian and New Zealand Academy of Management Operations, Supply Chain and Services Management Symposium 2010 - Managing in Challenging Times

Item Type: Book Section
ISBN: 9781741383577
Uncontrolled Keywords: customer service, returns policy, retail sector, products, businesses, New Zealand
Subjects: FOR Classification > 1503 Business and Management
Faculty/School/Research Centre/Department > College of Business
Depositing User: VUIR
Date Deposited: 05 Jun 2015 02:09
Last Modified: 05 Jun 2015 02:09
URI: http://vuir.vu.edu.au/id/eprint/24536
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