Research Repository

B2E SAP portals: employee self-service case study

Stein, Andrew, Hawking, Paul and Wyld, David C (2005) B2E SAP portals: employee self-service case study. In: Managing Business with SAP: Planning Implementation and Evaluation. Lau, Linda, ed. Idea Group, Hershey, Pennsylvania, pp. 90-109.

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The global ERP industry that blossomed in the 1990’s automating back office operations has made moves to introduce a “second wave” of functionality in ERP systems. In 2002/3 there was an expanded focus on, small to medium enterprises and the expansion into “second wave” products. Companies around the world are exploring various Internet business models to evaluate their business potential and risk implications and a number of companies have realized the relatively quick gains with low associated risks that can be achieved through the business-to-employee (B2E) model. Employee Self Service (ESS) is a solution based on this model that enables employee’s access to the corporate human resource information system, and Australian companies are increasingly implementing this solution. This chapter presents the findings of a research project that looks at the changing nature of Human Resources (HR) in modern organisations and the development of an HR ESS portal in a major Australian organisation.

Item Type: Book Section
ISBN: 9781591403784 (print) 9781591403807 (online)
Uncontrolled Keywords: business to employee, SAP, business information systems, Web, HRM, human resources management, Australia
Subjects: FOR Classification > 1503 Business and Management
Faculty/School/Research Centre/Department > College of Business
Depositing User: VUIR
Date Deposited: 14 Apr 2014 01:03
Last Modified: 14 Apr 2014 01:07
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