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An assessment of service quality in Vietnam: the cross-cultural perspectives of Chinese and American tourists

Truong, Thuy-Huong and King, Brian (2006) An assessment of service quality in Vietnam: the cross-cultural perspectives of Chinese and American tourists. In: Tourism management: new research. Liu, Terry V, ed. Nova Science Publishers, New York , pp. 1-39.

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Item Type: Book Section
ISBN: 1600210589
Uncontrolled Keywords: ResPubID: 11340, Vietnam, American tourists, Chinese tourists, cultural values, service providers, hosts and guests
Subjects: RFCD Classification > 350000 Commerce, Management, Tourism and Services
FOR Classification > 1506 Tourism
Faculty/School/Research Centre/Department > School of Hospitality Tourism and Marketing
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Depositing User: VUIR
Date Deposited: 02 Dec 2009 03:47
Last Modified: 19 May 2014 01:16
URI: http://vuir.vu.edu.au/id/eprint/265
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