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Determinants of Customer Satisfaction on Retail Banks in New Zealand: an Empirical Analysis Using Structural Equation Modeling

Abdullah, MA, Manaf, NH, Yusuf, MO, Ahsan, Mohammad kamrul and Azam, SMF (2014) Determinants of Customer Satisfaction on Retail Banks in New Zealand: an Empirical Analysis Using Structural Equation Modeling. Global Economy and Finance Journal, 7 (1). 63 - 82. ISSN 1834-5883

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Item Type: Article
Uncontrolled Keywords: New Zealand; service quality; banking sector; customers
Subjects: FOR Classification > 1502 Banking, Finance and Investment
Faculty/School/Research Centre/Department > College of Business
Depositing User: Symplectic Elements
Date Deposited: 27 Jul 2015 23:13
Last Modified: 18 Apr 2019 06:13
URI: http://vuir.vu.edu.au/id/eprint/26738
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