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Service Quality and Consumer Perception on Retail Banking Facilities and Employees’ Courtesy in Malaysia and New Zealand

Abdullah, Moha Asri, Manaf, Noor Hazilah Abd, Ahsan, Mohammad kamrul and Azam, SM Ferdous (2014) Service Quality and Consumer Perception on Retail Banking Facilities and Employees’ Courtesy in Malaysia and New Zealand. European Journal of Social Sciences Education and Research, 1 (1). 70 - 80. ISSN 2411-9563

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Moha Hazilah, Kamrul Sakib, EJSER_August_2014_Nr_2_Vol_1.pdf
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Item Type: Article
Uncontrolled Keywords: consumers; banks; courtesy
Subjects: FOR Classification > 1502 Banking, Finance and Investment
Faculty/School/Research Centre/Department > College of Business
Depositing User: Symplectic Elements
Date Deposited: 24 Jul 2015 02:14
Last Modified: 18 Jan 2017 07:00
URI: http://vuir.vu.edu.au/id/eprint/26739
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