Understanding the lack of adoption of e-commerce in the health sector: the clinician's strategic perspective
Firth, Lucy and Francis, Peter S and Mellor, D (2005) Understanding the lack of adoption of e-commerce in the health sector: the clinician's strategic perspective. IADIS International Journal on WWW/Internet, 3 (1). pp. 68-78. ISSN 1645-7641Full text for this resource is not available from the Research Repository.
While the potential for e-health to grow the acceptance of and use of e-commerce is great, there remain barriers. While community acceptance of e-commerce models for health receives much attention, acceptance by clinicians of online medical applications is also a fundamental issue. A 2003 study of the adoption of online medical applications by Australian general practitioners (GPs, family doctors) showed that not only are very few using them, but also very few have plans to do so. This paper asks why this is so. Three possible explanations are investigated: that their current IS/IT aligns with their organizational strategy, rendering change unwarranted; that they do not have the requisite means; and that there are non-strategic, non-means reasons. After an analysis of the relevance of concepts of strategy and alignment to the medical profession, relevant concepts are applied to the data. The findings are not encouraging for government plans to improve access, equity and efficiency through online medical applications. Moreover, the findings are generalisable to the adoption of e-commerce in contexts driven by factors other than competitive zeal.
|Uncontrolled Keywords:||ResPubID18627; strategy, alignment, maturity, health sector|
|Subjects:||Faculty/School/Research Centre/Department > School of Management and Information Systems
FOR Classification > 1117 Public Health and Health Services
|Date Deposited:||28 Mar 2012 05:10|
|Last Modified:||24 Apr 2013 06:09|
|ePrint Statistics:||View download statistics for this item|
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