Managing Organisations Through a Process-Based Perspective: Its Challenges and Benefits
Kiraka, Ruth and Manning, Karen (2005) Managing Organisations Through a Process-Based Perspective: Its Challenges and Benefits. Knowledge and Process Management, 12 (4). pp. 288-298. ISSN 1092-4604Full text for this resource is not available from the Research Repository.
The argument presented in this paper is that a process-based view is useful for identifying good management practices because of its holistic multidimensional view of organisations. A process-based view involves identifying both the external and internal factors of the organisation's environment that affect processes. With regard to the external environment two forces driving processes are discussed: (1) processes involve responding to the macro- and task-environment influences; (2) processes focus on stakeholder satisfaction. With respect to the internal environment, the relationship between processes and the internal environment is twofold: (1) processes drive or are driven by the strategy of the organisation; (2) processes determine or should determine organisational structure. The theoretical model developed provides a useful tool for managers to consider in their thinking about and planning for their organisations.
|Uncontrolled Keywords:||ResPubID8514; management practices, organisation's environment, strategic management|
|Subjects:||Faculty/School/Research Centre/Department > School of Management and Information Systems
FOR Classification > 1503 Business and Management
|Date Deposited:||20 Mar 2012 04:20|
|Last Modified:||20 Mar 2012 04:20|
|ePrint Statistics:||View download statistics for this item|
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