Developing an Online Dispute Resolution Environment: Dialogue Tools and Negotiation Systems in a Three Step Model
Lodder, Arno R and Zeleznikow, John (2005) Developing an Online Dispute Resolution Environment: Dialogue Tools and Negotiation Systems in a Three Step Model. Harvard Negotiation Law Review, 10. pp. 287-338. ISSN 1556-0546Full text for this resource is not available from the Research Repository.
The paper describes a new three-step model for dispute resolution which organizations now use in the United Kingdom, Netherlands and Australia.
|Uncontrolled Keywords:||ResPubID8614, online, dispute, resolution, ODR, negotiation|
|Subjects:||FOR Classification > 1801 Law
Faculty/School/Research Centre/Department > School of Law
|Date Deposited:||01 Dec 2010 03:36|
|Last Modified:||01 Dec 2010 03:36|
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