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Developing an Online Dispute Resolution Environment: Dialogue Tools and Negotiation Systems in a Three Step Model

Lodder, Arno R and Zeleznikow, John (2005) Developing an Online Dispute Resolution Environment: Dialogue Tools and Negotiation Systems in a Three Step Model. Harvard Negotiation Law Review, 10. pp. 287-338. ISSN 1556-0546

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Abstract

The paper describes a new three-step model for dispute resolution which organizations now use in the United Kingdom, Netherlands and Australia.

Item Type: Article
Uncontrolled Keywords: ResPubID8614, online, dispute, resolution, ODR, negotiation
Subjects: FOR Classification > 1801 Law
Faculty/School/Research Centre/Department > School of Law
Depositing User: VUIR
Date Deposited: 01 Dec 2010 03:36
Last Modified: 01 Dec 2010 03:36
URI: http://vuir.vu.edu.au/id/eprint/2806
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