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A Conceptual Model for Sport Services Marketing Research: Integrating Quality, Value and Satisfaction

Westerbeek, Hans ORCID: 0000-0001-5092-9676 and Shilbury, D (2003) A Conceptual Model for Sport Services Marketing Research: Integrating Quality, Value and Satisfaction. International Journal of Sports Marketing and Sponsorship, 5 (1). 3 - 23. ISSN 1464-6668

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Item Type: Article
Uncontrolled Keywords: relationship quality; service quality; macro models; customer satisfaction
Subjects: FOR Classification > 1504 Services
FOR Classification > 1505 Marketing
Faculty/School/Research Centre/Department > College of Sports and Exercise Science
Depositing User: Symplectic Elements
Date Deposited: 10 Nov 2015 00:16
Last Modified: 21 May 2018 09:50
URI: http://vuir.vu.edu.au/id/eprint/29465
DOI: https://doi.org/10.1108/IJSMS-05-01-2003-B002
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