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Business Activities Associated with Social Customer Relationship Management (Social-CRM)

Sellitto, Carmine ORCID: 0000-0001-6119-9242 (2015) Business Activities Associated with Social Customer Relationship Management (Social-CRM). Academy of Taiwan Business Management Review, 11 (2). 125 - 131. ISSN 1813-0534

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Academy of Taiwan Business Management Review is on the Australian Business Deans Council Journal Quality List and is ranked at level B.

Uncontrolled Keywords: social media; social networks; customer engagement; strategic marketing
Subjects: FOR Classification > 1503 Business and Management
FOR Classification > 1505 Marketing
Faculty/School/Research Centre/Department > College of Business
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Depositing User: Symplectic Elements
Date Deposited: 03 Jun 2016 00:15
Last Modified: 21 Aug 2018 06:50
URI: http://vuir.vu.edu.au/id/eprint/30737
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