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Beyond the ceiling effect: using a mixed methods approach to measure patient satisfaction

Andrew, Sharon ORCID: 0000-0001-5019-2782, Salamonson, Y, Everett, B, Halcomb, EJ and Davidson, PM (2011) Beyond the ceiling effect: using a mixed methods approach to measure patient satisfaction. International Journal of Multiple Research Approaches, 5 (1). 52 - 63. ISSN 1834-0806

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Item Type: Article
Uncontrolled Keywords: research methods; nursing care; patients; quality; safety; quantitative research; qualitative research; hospitals; New South Wales
Subjects: FOR Classification > 1110 Nursing
FOR Classification > 1117 Public Health and Health Services
Faculty/School/Research Centre/Department > College of Health and Biomedicine
Depositing User: Symplectic Elements
Date Deposited: 23 Nov 2016 22:12
Last Modified: 23 Nov 2016 22:12
URI: http://vuir.vu.edu.au/id/eprint/32155
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Citations in Scopus: 18 - View on Scopus

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