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Implementation of total quality management in Australian public service : a case study : Western Melbourne Institute of TAFE, Newport Campus, Melbourne

Tasmin, Julekha (1997) Implementation of total quality management in Australian public service : a case study : Western Melbourne Institute of TAFE, Newport Campus, Melbourne. Coursework Master thesis, Victoria University of Technology.

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Abstract

Total Quality Management is a set of time tested norms and practices being used in the management of organizations. The thesis aims at understanding Total Quality practices in the Australian Public Service and evaluating the extent to which Total Quality Management practices have been successful in Public Sector organizations.

Item Type: Thesis (Coursework Master thesis)
Additional Information:

Master of Business

Uncontrolled Keywords: administration, Melbourne, case studies, TQM, WMIT, Australia, public sector
Subjects: FOR Classification > 1503 Business and Management
Faculty/School/Research Centre/Department > Faculty of Business and Law
Depositing User: Ms Julie Gardner
Date Deposited: 10 May 2017 01:14
Last Modified: 10 May 2017 01:16
URI: http://vuir.vu.edu.au/id/eprint/33007
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