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Analyzing changes in hotel customers’ expectations by trip mode

Liu, S, Law, R, Rong, Jia ORCID: 0000-0002-9462-3924, Li, G and Hall, J (2013) Analyzing changes in hotel customers’ expectations by trip mode. International Journal of Hospitality Management, 34. 359 - 371. ISSN 0278-4319

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Item Type: Article
Uncontrolled Keywords: data mining; analysing; eWOM; hotels; contrast targeted positive and negative association mining; CTR models; hospitality; travellers; tourism; tourists; customer satisfaction; sentiment mining
Subjects: FOR Classification > 0801 Artificial Intelligence and Image Processing
FOR Classification > 1506 Tourism
Faculty/School/Research Centre/Department > School of International Business
Faculty/School/Research Centre/Department > College of Science and Engineering
Depositing User: Symplectic Elements
Date Deposited: 08 Jun 2017 23:15
Last Modified: 26 Mar 2018 22:37
URI: http://vuir.vu.edu.au/id/eprint/33801
DOI: https://doi.org/10.1016/j.ijhm.2012.11.011
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Citations in Scopus: 45 - View on Scopus

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