Adoption of Internet Technology by the Banking Industry in Oman: A Study Informed by the Australian Experience
Al-Hajri, Salim and Tatnall, Arthur (2008) Adoption of Internet Technology by the Banking Industry in Oman: A Study Informed by the Australian Experience. Journal of Electronic Commerce in Organizations, 6 (3). pp. 20-36. ISSN 1539-2937Full text for this resource is not available from the Research Repository.
The banking industry in Oman is of major importance to Oman’s economy, yet Omani banks continue to conduct most of their transactions using traditional methods. A strong banking industry significantly supports economic development through efficient financial services, and their role in trying to achieve the objectives outlined by the Sultan of Oman will depend heavily on the industry’s capabilities. Omni banks will need to introduce change at both procedural and informational levels that includes moving from traditional distribution channel banking to electronic channel banking. This paper addresses the question: What are the enablers and the inhibitors of Internet technology adoption in the Omani banking industry compared with those in the Australian banking industry? The paper does not attempt a direct comparison of the banking industries in these two very different countries, but rather presents a discussion of Internet technology adoption in Oman, informed by the more mature Australian experience.
|Uncontrolled Keywords:||ResPubID15739, banking IS, business/IT strategy alignment, business strategy, customer relations, e-business, electronic business, electronic infrastructure, internet adoption, internet infrastructure, internet security, internet trust, IT in developing countries, IT innovation, online banking|
|Subjects:||Faculty/School/Research Centre/Department > School of Management and Information Systems
SEO Classification > 8903 Information Services
FOR Classification > 0806 Information Systems
FOR Classification > 1502 Banking, Finance and Investment
|Date Deposited:||23 May 2012 23:29|
|Last Modified:||23 May 2012 23:29|
|ePrint Statistics:||View download statistics for this item|
|Citations in Scopus:||6 - View on Scopus|
Repository staff only