Research Repository

Adoption of Internet Technology by the Banking Industry in Oman: A Study Informed by the Australian Experience

Al-Hajri, Salim and Tatnall, Arthur (2008) Adoption of Internet Technology by the Banking Industry in Oman: A Study Informed by the Australian Experience. Journal of Electronic Commerce in Organizations, 6 (3). pp. 20-36. ISSN 1539-2937

Full text for this resource is not available from the Research Repository.


The banking industry in Oman is of major importance to Oman’s economy, yet Omani banks continue to conduct most of their transactions using traditional methods. A strong banking industry significantly supports economic development through efficient financial services, and their role in trying to achieve the objectives outlined by the Sultan of Oman will depend heavily on the industry’s capabilities. Omni banks will need to introduce change at both procedural and informational levels that includes moving from traditional distribution channel banking to electronic channel banking. This paper addresses the question: What are the enablers and the inhibitors of Internet technology adoption in the Omani banking industry compared with those in the Australian banking industry? The paper does not attempt a direct comparison of the banking industries in these two very different countries, but rather presents a discussion of Internet technology adoption in Oman, informed by the more mature Australian experience.

Item Type: Article
Uncontrolled Keywords: ResPubID15739, banking IS, business/IT strategy alignment, business strategy, customer relations, e-business, electronic business, electronic infrastructure, internet adoption, internet infrastructure, internet security, internet trust, IT in developing countries, IT innovation, online banking
Subjects: Historical > Faculty/School/Research Centre/Department > School of Management and Information Systems
Historical > SEO Classification > 8903 Information Services
Current > FOR Classification > 0806 Information Systems
Current > FOR Classification > 1502 Banking, Finance and Investment
Related URLs:
Depositing User: VUIR
Date Deposited: 23 May 2012 23:29
Last Modified: 22 Oct 2020 03:13
ePrint Statistics: View download statistics for this item
Citations in Scopus: 11 - View on Scopus

Repository staff only

View Item View Item

Search Google Scholar