Adding Value to SMEs in the Courier Industry by Adopting a Web-Based Service Delivery Model
Darbyshire, Paul (2008) Adding Value to SMEs in the Courier Industry by Adopting a Web-Based Service Delivery Model. Electronic Commerce in Organizations, 6 (4). pp. 47-76. ISSN 1539-2937Full text for this resource is not available from the Research Repository.
This paper examines the roles of electronic commerce in assisting businesses to develop and maintain their business-to-consumer relations.
|Uncontrolled Keywords:||ResPubID15749. electronic commerce, businesses, business-to-consumer relations (B2C), customer behaviour|
|Subjects:||Faculty/School/Research Centre/Department > School of Management and Information Systems
FOR Classification > 0806 Information Systems
SEO Classification > 8902 Computer Software and Services
|Date Deposited:||14 Sep 2011 03:52|
|Last Modified:||14 Sep 2011 03:52|
|ePrint Statistics:||View download statistics for this item|
|Citations in Scopus:||0 - View on Scopus|
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