Talent management, work-life balance and retention strategies
Deery, Margaret (2008) Talent management, work-life balance and retention strategies. International Journal of Contemporary Hospitality Management, 20 (7). pp. 792-806. ISSN 0959-6119Full text for this resource is not available from the Research Repository.
Purpose – The purpose of this paper is to examine the literature relating to retention of good employees and the role that work-life balance (WLB) issues have in an employee’s decision to stay or leave an organisation. The paper begins with a brief overview of the seminal material in the more generic management literature and then tailors the discussion to the hospitality and tourism industry using literature from the hospitality and tourism journals. Design/methodology/approach – The paper provides an overview of the key employee turnover literature within the hospitality and tourism industry for those academics researching in this area, with specific attention given to the role of WLB issues in the turnover decision-making process. The paper also provides a theoretical and practical framework for industry to develop strategies for reduced employee turnover, with a focus on the role that balancing work and family plays in these strategies. Findings – The key findings emerging from this literature review focus on job attitudes such as job satisfaction and organisational commitment, personal attributes such as positive and negative affectivity, the role of WLB in employee turnover and, finally, the strategies provided to alleviate high turnover rates.
|Uncontrolled Keywords:||ResPubID15861. job satisfaction, employee attitudes, stress, retention, work-life balance|
|Subjects:||Faculty/School/Research Centre/Department > Centre for Tourism and Services Research (CTSR)
FOR Classification > 1506 Tourism
SEO Classification > 9003 Tourism
|Date Deposited:||12 Sep 2011 00:06|
|Last Modified:||12 Sep 2011 00:06|
|ePrint Statistics:||View download statistics for this item|
|Citations in Scopus:||45 - View on Scopus|
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