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The Adoption and Use of Business Intelligence Solutions in Australia

Hawking, Paul and Foster, Susan and Stein, Andrew (2008) The Adoption and Use of Business Intelligence Solutions in Australia. International Journal of Intelligent Systems Technologies and Applications, 4 (3/4). pp. 327-340. ISSN 1740-8865

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Abstract

The global Enterprise Resource Planning (ERP) systems industry blossomed in the 1990s automating back office operations. These systems have now become essential infrastructure for many companies. These companies are now extending these transaction-based systems to support more strategic and complex decisions. Accordingly, the ERP vendors have developed a range of solutions focusing on Business Intelligence (BI) in various functional areas. However, the question must be asked is there an evolutionary nature to the adoption and use of these various solutions similar to that which occurred with ERP systems. This paper adopts a two pronged research methodology to investigate the adoption of BI solutions in Australian companies. The first methodology involved a web-based survey to identify BI implementation patterns. This was then expanded upon using a case study approach. The research identified an evolutionary maturity to how BI solutions are adopted in Australian companies.

Item Type: Article
Uncontrolled Keywords: ResPubID15752, Enterprise Resource Planning (ERP), Business Intelligence (BI)
Subjects: Faculty/School/Research Centre/Department > School of Management and Information Systems
FOR Classification > 0806 Information Systems
SEO Classification > 8902 Computer Software and Services
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Depositing User: VUIR
Date Deposited: 30 Aug 2011 02:05
Last Modified: 26 Oct 2012 05:01
URI: http://vuir.vu.edu.au/id/eprint/3703
DOI: 10.1504/IJISTA.2008.017276
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