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Knowledge Management as Perceived by Quality Practitioners

Waddell, Dianne and Stewart, Deb (2008) Knowledge Management as Perceived by Quality Practitioners. The TQM Journal, 20 (1). pp. 31-44. ISSN 1754-2731

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This paper seeks to explore the relationship between knowledge management and quality management with a particular focus on the role of quality culture. The paper also aims to address the assumption that as knowledge management reaches its maturity, in terms of acceptance as an important part of doing business in the modern world, quality will again become the mantra of successful companies.

Item Type: Article
Uncontrolled Keywords: ResPubID14486. knowledge management, KM, quality management, quality culture
Subjects: Historical > Faculty/School/Research Centre/Department > School of Management and Information Systems
Historical > RFCD Classification > 350000 Commerce, Management, Tourism and Services
Historical > SEO Classification > 9104 Management and Productivity
Depositing User: VUIR
Date Deposited: 12 Aug 2011 06:22
Last Modified: 26 Aug 2011 04:46
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Citations in Scopus: 17 - View on Scopus

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