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B2B Service Interactions: Do ICT-enabled Process Innovations Lead to Enhanced Customer Commitment?

Paguio, Rafael and Ali, Shameem (2011) B2B Service Interactions: Do ICT-enabled Process Innovations Lead to Enhanced Customer Commitment? Academy of Taiwan Business Management Review, 7 (3). pp. 58-66. ISSN 1813-0534

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Item Type: Article
Uncontrolled Keywords: ResPubID24081, ResPubID23982
Subjects: Faculty/School/Research Centre/Department > School of International Business
FOR Classification > 1503 Business and Management
SEO Classification > 970115 Expanding Knowledge in Commerce, Management, Tourism and Services
Depositing User: VUIR
Date Deposited: 12 Sep 2012 00:06
Last Modified: 12 Sep 2012 00:06
URI: http://vuir.vu.edu.au/id/eprint/9318
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