Aldhuwaihi, Abdullah, Shee, Himanshu ORCID: 0000-0002-6990-154X and Stanton, Pauline (2011) The moderating effects of organisational culture on the job satisfaction-turnover intention link: a case study of the Saudi Arabian Banking sector. In: Proceedings of 15th International Business Research Conference. Hoque, Tanzil and Salim, Ruhulamin, eds. World Business Institute, Melbourne.

Abstract

This study investigates the impact of organisational culture types on the relationship between job satisfaction and turnover intention. A sample of 258 frontline employees from 12 banks in Saudi Arabia participated. Participants perceived market culture as the most dominant culture in Saudi banks. The results indicate that levels of job satisfaction and turnover intention varied across organisational culture typology. The four organisational culture types were positively and significantly related to job satisfaction with clan culture showing the strongest correlation with job satisfaction followed by adhocracy, hierarchy and market culture type. In terms of the moderating effects of organisational culture on the job satisfaction-turnover intention link, only market culture showed significant moderating effects. The implications of these findings are discussed.

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