The Role of Relationship Selling in the performance of Casino Employees

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Prentice, Catherine and King, Brian (2010) The Role of Relationship Selling in the performance of Casino Employees. In: CAUTHE 2010 : tourism and hospitality : challenge the limits. Faculty of Business, University of Tasmania, Hobart, Tasmania, pp. 1165-1184.

Abstract

Conference held: University of Tasmania, Hobart, 8-11 Feb. 2010

Item type Book Section
URI https://vuir.vu.edu.au/id/eprint/25183
Official URL http://search.informit.com.au/documentSummary;dn=8...
ISBN 9781862955608
Subjects Historical > FOR Classification > 1505 Marketing
Historical > Faculty/School/Research Centre/Department > College of Business
Keywords casino frontline employees, relationship selling, high-end market, service performance
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