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Muetzelfeldt, Michael (2003) Market Rationality, Organisational Rationality and Professional Rationality : Experiences from the 'Contract State'. In: Moving Beyond Managerialism in Human Services : The human services sector in transformation. Muetzelfeldt, Michael and Briskman, Linda, eds. Royal Melbourne Institute of Technology (RMIT) Publishing, Melbourne, Australia, pp. 138-151.

Muetzelfeldt, Michael, Briskman, Linda and Jones, Martyn (2002) Brokering Knowledge: Managing Knowledge in a Network of Government and Non-Government Human Service Delivery Agencies. Working Paper. Victoria University, Melbourne, Australia.