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Kellett, P and Hede, Anne-Marie (2013) Web 2.0 Innovations in Events: Human Resource Management Issues. In: Tourism Social Media: Transformations in Identity, Community and Culture. Munar, Ana María, Gyimóthy, Szilvia, Cai, Liping and Jafari, Jafar, eds. Tourism Social Science Series, 18 . Emerald Group Publishing, Bingley, UK, pp. 193-205.