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Miranda, Mario J and Jegasothy, Kandiah (2009) Disposal of items returned could be influenced by the future buying behaviour of consumers. In: Proceedings of 14th Biennial World Marketing Congress : Marketing in Transition : Scarcity, Globalism, and Sustainability. Campbell, Colin, ed. Oslo School of Management, Oslo, pp. 208-212.

Miranda, Mario J and Konya, Laszlo (2009) Prompt Gift Card Redemption Could Facilitate Business Growth. In: Proceedings of Marketing in Transition: Scarcity, Globalism, and Sustainability, 14th Biennial World Marketing Congress, Oslo, Norway, July 2009. Campbell, Colin, ed. Academy of Marketing Science, USA, pp. 89-93.