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Article

Deery, Margaret, Jago, Leo Kenneth and Fredline, Liz (2012) Rethinking social impacts of tourism research: A new research agenda. Tourism Management, 33 (1). pp. 64-73. ISSN 0261-5177

Assaf, Albert, Deery, Margaret and Jago, Leo Kenneth (2010) Evaluating the performance and scale characteristics of the Australian Restaurant Industry. Journal of hospitality and tourism research, 35 (4). pp. 419-436. ISSN 1096-3480 (print) 1557-7554 (online)

Deery, Margaret and Jago, Leo Kenneth (2010) Social Impacts of Events and the Role of Anti-Social Behaviour. International Journal of Event and Festival Management, 1 (1). pp. 8-28. ISSN 1759-2954

Mair, Judith and Jago, Leo Kenneth (2010) The development of a conceptual model of greening in the business events tourism sector. Journal of Sustainable Tourism, 18 (1). pp. 77-94. ISSN 0966-9582 (print) 1747-7646 (online)

Deery, Margaret and Jago, Leo Kenneth (2009) A framework for work-life balance practices: Addressing the needs of the tourism industry. Tourism and Hospitality Research, 9 (2). pp. 97-108. ISSN 1467-3584

Bergin-Seers, Suzanne and Jago, Leo Kenneth (2007) Performance measurement in small motels in Australia. Tourism and Hospitality Research, 7 (2). pp. 144-155. ISSN 14673584

Stokes, Robyn and Jago, Leo Kenneth (2007) Australia’s Public Sector Environment for Shaping Event Tourism Strategy. International Journal of Event Management Research, 3 (1). pp. 42-53. ISSN 1833-0681

Dwyer, Larry, Deery, Margaret, Jago, Leo Kenneth, Spurr, Ray and Fredline, Liz (2007) Adapting the Tourism Satellite Account Conceptual Framework to Measure the Economic Importance of the Meetings Industry. Tourism Analysis, 12 (4). pp. 247-255. ISSN 1083-5423

Dwyer, Larry, Forsyth, Peter, Fredline, Liz, Deery, Margaret, Jago, Leo Kenneth and Lundie, Sven (2007) Yield Measures for Special-Interest Australian Inbound Tourism Markets. Tourism Economics, 13 (3). pp. 421-440. ISSN 1354-8166

Dwyer, Larry, Deery, Margaret, Jago, Leo Kenneth and Fredline, Liz (2007) Corporate Responsibility as Essential to Sustainable Tourism Yield. Tourism Review International, 11 (2). pp. 155-166. ISSN 1544-2721

Deery, Margaret, Jago, Leo Kenneth and Stewart, Michael (2007) Corporate Social Responsibility within the Hospitality Industry. Tourism Review International, 11 (2). pp. 107-114. ISSN 1544-2721

Tower, John, Jago, Leo Kenneth and Deery, Margaret (2006) Relationship marketing and partnerships in not for profit sport in Australia. Sport Marketing Quarterly, 15 (3). pp. 167-180. ISSN 1061-6934

Jago, Leo Kenneth, Fredline, Elizabeth Doris and Deery, Margaret (2006) Tourism in a Small Community: Risks and Benefits. Tourism Review International, 10 (1). pp. 91-101. ISSN 1544-2721

Deery, Margaret and Jago, Leo Kenneth (2005) The management of sport tourism. Sport in Society, 8 (2). pp. 378-389. ISSN 1743-0437

Jago, Leo Kenneth and Deery, Margaret (2005) Relationships and Factors Influencing Convention Decision Making. Convention & Event Tourism, 7 (1). pp. 23-41. ISSN 1547-0148

Hede, Anne-Marie and Jago, Leo Kenneth (2005) Perceptions of the Host Destination as a Result of Attendance at a Special Event: A Post-Consumption Analysis. International Journal of Event Management Research, 1 (1). pp. 1-11. ISSN 1833-0681

Jago, Leo Kenneth, Deery, Margaret and Fredline, Liz (2005) A Framework for the Development of Social and Socioeconomic Indicators for Sustainable Tourism in Communities. Tourism Review International, 9 (1). pp. 69-77. ISSN 1544-2721

Jago, Leo Kenneth and Deery, Margaret (2004) An investigation of the impact of internal labour markets in the hotel industry. The service industries journal, 24 (2). pp. 118-129. ISSN 1743-9507

Deery, Margaret, Jago, Leo Kenneth and Fredline, Liz (2004) Sport Tourism or Event Tourism: Are They One and the Same? Journal of Sport Tourism, 9 (3). pp. 235-245. ISSN 1461-6688

Hede, Anne-Marie, Jago, Leo Kenneth and Deery, Margaret (2004) Segmentation of Special Event Attendees Using Personal Values: Relationships with Satisfaction and Behavioural Intentions. Journal of Quality Assurance in Hospitality and Tourism, 5 (2-4). pp. 33-55. ISSN 1528-008X

Hanlon, Clare ORCID: 0000-0001-5547-5327 and Jago, Leo Kenneth (2004) The Challenge of Retaining Personnel in Major Sport Event Organisations. Event Management: An International Journal, 9 (1). pp. 39-49. ISSN 1525-9951

Milner, Laura, Jago, Leo Kenneth and Deery, Margaret (2004) Profiling the Special Event Nonattendee: An Initial Investigation. Event Management: An International Journal, 8 (3). pp. 141-150. ISSN 1525-9951

Jago, Leo Kenneth (2003) Sport Tourism in Australia. Journal of Sport Tourism, 8 (1). pp. 7-8. ISSN 1477-5085

Jago, Leo Kenneth, Chalip, Laurence, Brown, Graham, Mules, Trevor and Ali, Shameem (2003) Building Events Into Destination Branding: Insights from Experts. Event Management, 8 (1). pp. 3-14. ISSN 1525-9951

Fredline, Liz, Jago, Leo Kenneth and Deery, Margaret (2003) The Development of a Generic Scale to Measure the Social Impacts of Events. Event Management, 8 (1). pp. 23-37. ISSN 1525-9951

Hede, Anne-Marie, Jago, Leo Kenneth and Deery, Margaret (2003) An Agenda for Special Event Research: Lessons from the Past and Directions for the Future. Journal of Hospitality and Tourism Management, 10 (3). pp. 1-14. ISSN 1447-6770

Deery, Margaret and Jago, Leo Kenneth (2002) The core and the periphery: an examination of the flexible workforce model in the hotel industry. International journal of hospitality management, 21 (4). pp. 339-351. ISSN 0278-4319

King, Brian and Jago, Leo Kenneth (2002) Australia Outbound. Travel and Tourism Analyst, 2. pp. 3-21. ISSN 0269-3755

Jago, Leo Kenneth and Deery, Margaret (2002) The role of human resource practices in achieving quality enhancement and cost reduction: an investigation of volunteer use in tourism organizations. International journal of contemporary hospitality management, 14 (5). pp. 229-236. ISSN 0959-6119

Jago, Leo Kenneth and Deery, Margaret (2002) The Role of Human Resources in Achieving Corporate Objectives: An Investigation of Volunteer Use in Tourism Organisations. International Journal of Contemporary Hospitality Management, 14 (5). pp. 229-236. ISSN 0959-6119

Lockstone, Leonie, Jago, Leo Kenneth and Deery, Margaret (2002) The Propensity to Volunteer: The Development of a Conceptual Model. Journal of Hospitality and Tourism Management, 9 (2). pp. 121-131. ISSN 1447-6770

Deery, Margaret and Jago, Leo Kenneth (2001) Hotel management style : a study of employee perceptions and preferences. International journal of hospitality management, 20 (4). pp. 325-338. ISSN 0278 4319

Harris, Rob and Jago, Leo Kenneth (2001) Professional accreditation in the Australian tourism industry; an uncertain future. Tourism management, 22 (4). pp. 383-390. ISSN 0261-5177

Book Section

Hanlon, Clare ORCID: 0000-0001-5547-5327 and Jago, Leo Kenneth (2012) Staffing for successful events: having the rights skills in the right place at the right time. In: The Routledge Handbook of Events. Page, Stephen J and Connell, Joanne, eds. Routledge Handbooks . Routledge, Abingdon, Oxon, pp. 304-315.

Brown, Graham, Jago, Leo Kenneth, Chalip, Laurence, Ali, Shameem and Mules, Trevor (2011) Events and Destination Management. In: Destination Marketing and Management : Theories and Applications. Wang, Youcheng and Pizam, Abraham, eds. CABI, Wallingford, U.K., pp. 244-258.

Drake, Colin N, Jago, Leo Kenneth and Deery, Margaret (2010) What future for corporate hospitality post the GFC? An appraisal of the marketing effectiveness of corporate hospitality. In: CAUTHE 2010 : tourism and hospitality : challenge the limits. Faculty of Business, University of Tasmania, Hobart.

Jago, Leo Kenneth, Deery, Margaret, Fredline, Liz and Dwyer, Larry (2009) The Evaluation of Business Events: a Multidimensional Approach. In: L'Évaluation De L'Événementiel Touristique. Spindler , J and Huron, D, eds. L'Harmattan, Paris, France. .

Mair, Judith and Jago, Leo Kenneth (2009) Achieving Sustainability in Business Events; Challenging the Role of Personal Values. In: Best EN Think Tank IX the importance of values in sustainable tourism &​ first International Symposium on Volunteering and Tourism: conference proceedings, Singapore 14-18 June 2009. Hergesell, Anja and Liburd, Janne J, eds. University of Technology, Sydney, Australia, pp. 354-366.

Jago, Leo Kenneth and Mair, Judith (2009) Career Theory and Major Event Employment. In: People and Work in Events and Conventions : a research perspective. Baum, Thomas, Deery, Margaret, Hanlon, Clare, Lockstone, Leonie and Smith, Karen, eds. CABI, Wallingford, Oxon, UK, pp. 65-74.

Deery, Margaret, Jago, Leo Kenneth and Mair, Judith (2009) Dealing With Change: The Impacts of Seasonality on Tourism Operators. In: CAUTHE 2009: See Change Tourism and Hospitality in a Dynamic World. Carlsen, Jack, Hughes, Michael, Holmes, Kirsten and Jones, Roy, eds. Curtin University of Technology, Fremantle, Western Australia, pp. 707-735.

Assaf, Albert, Deery, Margaret and Jago, Leo Kenneth (2009) Evaluating the Efficiency of the Australian Restaurant Industry. In: CAUTHE 2009 : See change : tourism & hospitality in a dynamic world. Carlsen, Jack, Hughes, Michael, Holmes, Kirsten and Jones, Roy, eds. Curtin University, Fremantle, W. A., pp. 1-8.

Mair, Judith and Jago, Leo Kenneth (2009) Influence of Trade Media on Greening in the Business Events Industry. In: Sustainable development and events proceedings of ACEM 5th International Event Management Summit: 6-8 July 2009 Gold Coast, Australia. Allen, John, ed. Australian Centre for Event Management - University of Technology, Sydney, Australia, pp. 19-30.

Hanlon, Clare ORCID: 0000-0001-5547-5327 and Jago, Leo Kenneth (2009) Managing pulsating major sporting event organizations. In: People and work in events and conventions: A research perspective. Baum, Thomas, Deery, Margaret, Hanlon, Clare, Lockstone, Leonie and Smith, Karen, eds. CABI, Wallingford, Oxon, UK, pp. 93-107.

Lockstone, Leonie, Holmes, Kirsten, Deery, Margaret and Jago, Leo Kenneth (2009) Volunteer Life Balance and the Flexible Firm: Key Drivers in a Framework to Enhance your Volunteer Retention. In: CAUTHE 2009: See Change: Tourism and Hospitality in a Dynamic World. Carlsen, Jack, Hughes, Michael, Holmes, Kirsten and Jones, Roy, eds. Curtin University, Fremantle, Western Australia, pp. 1-31.

Deery, Margaret and Jago, Leo Kenneth (2008) A framework for work-life balance practices in the tourism industry. In: 8th BEST EN think tank on "Sustaining quality of life through tourism" in Izmir, Turkey : June 24 - 27 2008, at Izmir University of Economics. Liburd, Janne J and Hegesell, Anja, eds. University of Technology Sydney, Sydney, Australia, pp. 44-57.

Deery, Margaret, Jago, Leo Kenneth and Stewart, Michael (2008) Work-Life Balance in the Tourism Industry: Case Study. In: Where the "bloody hell" are we? Griffith University, pp. 1-13.

Deery, Margaret and Jago, Leo Kenneth (2008) Organisational communication in the hospitality industry: critical issues. In: Handbook of Hospitality Human Resources Management. Elsevier Ltd, pp. 177-194.

Deery, Margaret and Jago, Leo Kenneth (2007) The Uptake of Innovation in Tourism Organisations: Barrier and Facilitators. In: Innovations for Sustainable Tourism. University of Technology Sydney, pp. 94-102.

Deery, Margaret, Jago, Leo Kenneth and Fredline, Liz (2007) Celebrating a National Day: the Meaning and Impact of Australia Day Events. In: Fourth International Event Research Conference : re-evaluating the city/town : events as a catalyst for change, 11th to 12th July, 2007, Melbourne Australia. O'Mahony, Barry G, Harris, Rob and Mair, Judith, eds. Victoria University, Melbourne.

Tower, John, Deery, Margaret and Jago, Leo Kenneth (2006) Developing relationships in the sport tourism industry. In: To the city and beyond: Proceedings of the 16th Annual Council for Australian Tourism and Hospitality Educators Conference. Victoria University, pp. 1556-1572.

O'Mahony, Barry G, Hall, John, Lockshin, Larry, Jago, Leo Kenneth and Brown, Graeme (2006) The impact of winery tourism on later wine consumption. In: To the city and beyond: Proceedings of the 16th Annual Council for Australian Tourism and Hospitality Educators Conference. Victoria University, pp. 1816-1831.

Dwyer, Larry, Fredline, Liz, Jago, Leo Kenneth and Deery, Margaret (2006) Corporate responsibility as essential to sustainable tourism yield. In: Conference Proceedings: Corporate Responsibility for Sustainable Tourism - Best Education Network Think Tank VI. University of Western Sydney.

Deery, Margaret, Jago, Leo Kenneth, Fredline, Liz and Dwyer, Larry (2006) Issues and trends in the global meetings industry: the need for a consistent definitional framework. In: New Frontiers in Global Tourism: Trends and Competitive Challenges. Proceedings of the 37th Annual Conference of the Travel and Tourism Research Association. Travel and Tourism Research Association, pp. 342-352.

Bergin-Seers, Suzanne and Jago, Leo Kenneth (2006) Performance measures used by small motels in Australia. In: Proceedings of the 15th Annual Council for Hospitality Management Education Research Conference: Promoting excellence in research, teaching and learning. Nottingham-Trent University, pp. 1-17.

Deery, Margaret, Jago, Leo Kenneth, Fredline, Liz and Dwyer, Larry (2006) Adapting the tourism satellite account conceptual framework to measure the economic importance of the meetings industry. In: Proceedings of the Global Events Congress and Event Educators' Forum. University of Queensland, pp. 76-83.

Sherwood, Peter, Deery, Margaret and Jago, Leo Kenneth (2006) Not another survey!: exploring the issues in conducting a web based Delphi survey. In: To the city and beyond: Proceedings of the 16th Annual Council for Australian Tourism and Hospitality Educators Conference. Victoria University, pp. 1302-1315.

O'Mahony, Barry G, Hall, John, Lockshin, Larry, Jago, Leo Kenneth and Brown, Graeme (2006) Understanding the impact of wine tourism on post-tour purchasing behaviour. In: Global Wine Tourism: Research, Management and Marketing. CABI Publishing, pp. 123-138.

Jago, Leo Kenneth and Deery, Margaret (2006) Convention delegates - the relationship between satisfaction with the convention and with the host destination: a case study. In: Managing Tourism and hospitality Services: Theory and International Applications. Prideaux, Bruce, Moscardo, Gianna and Laws, Eric, eds. CAB International, Oxfordshire, pp. 15-25.

Deery, Margaret and Jago, Leo Kenneth (2006) The management of sport tourism. In: Sport tourism: concepts and theories. Gibson, Heather , ed. Sport in the global society . Routledge, London; New York, pp. 246-257.

Sherwood, Peter, Jago, Leo Kenneth and Deery, Margaret (2005) Triple Bottom Line Evaluation of Special Events: Does the Rhetoric Reflect Reporting? In: Proceedings of the Council of Australian University Tourism and Hospitality Education. Charles Darwin University.

Jago, Leo Kenneth, Deery, Margaret and Sherwood, Peter (2005) Unlocking the Triple Bottom Line of Special Event Evaluations: What Are the Key Impacts? In: Proceedings of the International Event Management. Australian Centre for Event Management, pp. 16-32.

Jago, Leo Kenneth and Sherwood, Peter (2005) The Economic Performance of Special Events: a Framework for Comparison. In: The Impacts of Events: Proceedings of International Event Research Conference. Allen, Johnny, ed. Australian Centre for Event Management University of Technology, Sydney, Lindfield, N.S.W, pp. 54-66.

Jago, Leo Kenneth, Deery, Margaret, Fredline, Liz and Raybould, Mike (2005) Triple Bottom Line Event Evaluation: a Proposed Framework for Holistic Event Evaluation. In: The Impacts of Events: Proceedings of International Event Research Conference. Allen, Johnny, ed. Australian Centre for Event Management University of Technology, Sydney, Lindfield, N.S.W, pp. 2-15.

Jago, Leo Kenneth, Deery, Margaret and Fredline, Liz (2005) Tourism in Small Communities: Risk & Benefits. In: BEST Education Network Think Tank V: Managing Risk and Crisis for Sustainable Tourism: Research and Innovation. University of West Indies, Jamaica.

Jago, Leo Kenneth, Deery, Margaret and Fredline, Liz (2005) Host Community Perceptions of the impacts of Events: A Comparison of Different Event Themes in Urban & Regional Communities. In: Proceedings of the International Event Management. Australian Centre for Event Management.

Jago, Leo Kenneth, Deery, Margaret and Fredline, Liz (2005) Testing of a Compressed Generic Instrument to Assess Host Community Perceptions of Events: a Case Study of the Australian Open Tennis Tournament. In: The Impacts of Events: Proceedings of International Event Research Conference. Allen, Johnny, ed. Australian Centre for Event Management University of Technology, Sydney, Lindfield, N.S.W., pp. 158-177.

Jago, Leo Kenneth, Deery, Margaret and Cumming, Barbara (2005) Tourist Preferences in the Use of Information Technology: the Case of Visitor Information Centres. In: Tourism Enterprise Strategies: Thriving and Surviving in an Online Era. Victoria University, pp. 67-73.

Roberts, Linda Margaret and Jago, Leo Kenneth (2005) The Role of Innovation in Enhancing Sustainability: a Case Study of the Motel Sector. In: Taking Tourism to the Limits: issues, concepts and managerial perspectives. Ryan, Chris, Stephen, J.P and Aicken, M, eds. Advances in tourism research series . Elsevier, Oxford, UK., pp. 253-265.

Hede, Anne-Marie, Jago, Leo Kenneth and Deery, Margaret (2005) Segmentation of Special Event Attendees Using Personal Values: Relationships with Satisfaction and Behavioural Intentions. In: Hospitality, Tourism, and Lifestyle Concepts: Implications for Quality Management and Customer Satisfaction. The Haworth Press Inc., pp. 33-35.

Fredline, Liz, Raybould, Ray, Jago, Leo Kenneth and Deery, Margaret (2004) Triple Bottom Line Event Evaluation: Progress Toward a Technique to Assist in Planning and Managing Events in a Sustainable Manner. In: Proceedings of Tourism : State of the Art II Conference 2004. The University of Strathclyde, Scottish Hotel School, Glasgow, Scotland.

Deery, Margaret, Jago, Leo Kenneth and Daugherty, Sean (2004) Increasing Tourism Yield: a Study of Visitor Information Centres. In: Conference of Australian University Tourism and Hospitality Education: Creating Tourism Knowledge. Channel View, pp. 177-183.

Hede, Anne-Marie and Jago, Leo Kenneth (2004) Exploring the Role that Attendance at a Special Event Plays in the Formation of Attitudes Towards Host Destinations: an Empirical Analysis. In: Conference of Australian UniversityTourism and Hospitality Education 2004: Creating Tourism Knowledge. Channel View, pp. 302-309.

Sherwood, Peter, Jago, Leo Kenneth and Deery, Margaret (2004) Sustainability Reporting: an Application for the Evaluation of Special Events. In: Conference of Australian University Tourism and Hospitality Education 2004: Creating Tourism Knowledge. Channel View, pp. 676-688.

Brown, Graham, Chalip, Laurence, Jago, Leo Kenneth and Mules, Trevor (2004) Developing Brand Australia: Examining the Role of Events. In: Destination Branding Creating the Unique Destination Proposition. Elsevier, pp. 279-305.

King, Brian and Jago, Leo Kenneth (2003) A tale of two cities: urban tourism development and major events in Australia. In: Urban Tourism - Mapping the Future, Travel and Tourism Research Association - Europe. The Scottish Hotel School, University of Strathclyde, pp. 122-133.

Jago, Leo Kenneth and Deery, Margaret (2003) Relationships and Factors Affecting Convention Decision Making. In: Advances in Convention, Exhibition and Event Research. Hong Kong Polytech University, pp. 87-100.

Bergin-Seers, Suzanne, Breen, John P, Jago, Leo Kenneth and Carlsen, Jack (2003) Small and medium sized tourism enterprises: the identification of good practice. In: Riding the wave of tourism and hospitality research : proceedings of the Council of Australian University Tourism and Hospitality Education Conference, Coffs Harbour, 2003. Southern Cross University, pp. 1-21.

Hede, Anne-Marie, Jago, Leo Kenneth and Deery, Margaret (2003) Satisfaction-based Cluster Analysis of Theatre-Event Attendees. In: 5th Australasian Services Research Workshop Proceedings. Monash University, pp. 30-36.

Roberts, Linda Margaret and Jago, Leo Kenneth (2003) The Role of Innovation in Enhancing Sustainability: a Case Study on the Motel Sector. In: Taking Tourism to the Limits. University of Waikato, pp. 152-166.

Deery, Margaret and Jago, Leo Kenneth (2003) Improving Employee Performance. In: Proceedings of the Council for Australian University Tourism and Hospitality Education Conference 2003. Southern Cross University, pp. 1-12.

Jago, Leo Kenneth (2003) Sex Tourism: an Accommodation Provider's Perspective. In: Sex and Tourism: Journeys of Romance, Love, and Lust. Haworth Hospitality Press, pp. 85-94.

Faulkner, Bill, Chalip, Laurence, Brown, Graham, Jago, Leo Kenneth, March, Roger and Woodside, Arch (2003) Monitoring the Tourism Impacts of the Sydney 2000 Olympics. In: Aspects of Tourism, Progressing Tourism Research: Bill Faulkner. Channel View, pp. 136-160.

Deery, Margaret and Jago, Leo Kenneth (2003) Improving Employee Performance in the Hotel Industry : a case study of 360 degree performance appraisal. In: CAUTHE 2003: Riding the Wave of Tourism and Hospitality Research. Braithwaite, Robyn L and Braithwaite, Richard W, eds. Southern Cross University, Lismore, NSW, pp. 286-297.

Fredline, Liz, Jago, Leo Kenneth and Deery, Margaret (2002) Assessing the Social Impacts of Events: Scale Development. In: Proceedings of International Event Research Conference. Australian Centre for Event Management, pp. 760-787.

Hede, Anne-Marie, Deery, Margaret and Jago, Leo Kenneth (2002) A Conceptual Model of Satisfaction with Special Events: a Destination Branding Context. In: 2002 Australian Tourism and Hospitality and Research Conference. Edith Cowan University, 1-11(Part 28).

Hede, Anne-Marie, Jago, Leo Kenneth and Deery, Margaret (2002) Special Event Research 1990-2001: Key Trends and Issues. In: Proceedings of International Event Research Conference. Australian Centre for Event Management, pp. 305-338.

Lockstone, Liz, Jago, Leo Kenneth and Deery, Margaret (2002) The Propensity to Volunteer: the Development of a Conceptual Model. In: 2002 Australian Tourism and Hospitality and Research Conference. Edith Cowan University, 1-14(Part 31).

Hede, Anne-Marie, Jago, Leo Kenneth and Deery, Margaret (2002) Recommending Behaviour at Special Events: the Roles of Attribute Satisfaction, Expectancy Disconfirmation and Overall Satisfaction. In: Australian and New Zealand Marketing Academy Conference (ANZMAC) 2002 Conference Proceedings. Deakin University, pp. 1841-1848.

Nankervis, Antony Richard Ward, Jago, Leo Kenneth and Deery, Margaret (2002) Management Orientation and the Evolution of Visitor Attractions: a Conceptual Framework. In: 2002 Australian Tourism and Hospitality and Research Conference. Edith Cowan University, 1-8(Part 34).

Jago, Leo Kenneth, Chalip, Laurence, Brown, Graham, Mules, Trevor and Ali, Shameem (2002) The Role of Events in Helping to Brand a Destination. In: Proceedings of International Event Research Conference. Australian Centre for Event Management, pp. 111-143.

Deery, Margaret and Jago, Leo Kenneth (2002) Convention Destination Satisfaction: a Convention Delegate's Perspective. In: 2002 Australian Tourism and Hospitality and Research Conference. Edith Cowan University, pp. 1-11.

Brown, Graham, Chalip, Laurence, Jago, Leo Kenneth and Mules, Trevor (2002) Events and Destination Branding. In: Destination Branding: Creating the Unique Destination Proposition. Butterworth-Heinemann, pp. 163-183.

Monograph

Deery, Margaret and Jago, Leo Kenneth (2010) Host Community Perceptions of the Social Impacts of Tourism in Tasmanian Communities - The City of Glenorchy. Project Report. Victoria University, Melbourne.

Deery, Margaret and Jago, Leo Kenneth (2010) Host Community Perceptions of the Social Impacts of Tourism in Tasmanian Communities : Kentish Municipality. Project Report. Victoria University, Melbourne.

Deery, Margaret and Jago, Leo Kenneth (2010) Host Community Perceptions of the Social Impacts of Tourism in Tasmanian Communities - Break 0'Day Municipality. Project Report. Victoria University, Melbourne.

Deery, Margaret and Jago, Leo Kenneth (2010) Delivering Innovation, Knowledge and Performance: The Role of Business Events. Technical Report. Business Events Council of Australia, Spit Junction, N.S.W..

Deery, Margaret and Jago, Leo Kenneth (2010) Mega-sporting events : generating tourist spending, a preliminary assessment of three key 2010 events based on Visa payment card data. Other. VISA.

MacFarlane, Ian and Jago, Leo Kenneth (2009) The Role of Brand Equity in Helping to Evaluate the Contribution of Major Events. Technical Report. Cooperative Research Centre for Sustainable Tourism, Gold Coast.

Whitelaw, Paul A and Jago, Leo Kenneth (2008) Disaggregating National Tourism Data to Regional Areas. Technical Report. CRC for Sustainable Tourism, Queensland.

Mair, Judith and Jago, Leo Kenneth (2008) State of Design Festival 2008 Evaluation Report. Project Report. [unknown].

Jago, Leo Kenneth, Mair, Judith, Deery, Margaret and Bergin-Seers, Suzanne (2008) A review of the business events sector 2003-2008 for the Ministerial Working Group on the National Business Events Strategy 2008. Project Report. [unknown].

Deery, Margaret, Jago, Leo Kenneth and Mair, Judith (2008) A study of off-peak tourism along the Great Ocean Road. Project Report. [unknown].

Mair, Judith, Deery, Margaret and Jago, Leo Kenneth (2008) Museum Victoria: knowing our volunteers - research project. Project Report. [unknown].

Dwyer, Larry, Forsyth, Peter, Fredline, Liz, Jago, Leo Kenneth and Deery, Margaret (2006) Concepts of tourism yield and their measurement. Technical Report. Cooperative Research Centre for Sustainable Tourism, Queensland.

Deery, Margaret, Jago, Leo Kenneth, Daugherty, Sean and Carson, Dean (2006) Investigating potential tourism yield from visitor information centres. Technical Report. Cooperative Research Centre for Sustainable Tourism, Queensland.

Fredline, Liz, Deery, Margaret and Jago, Leo Kenneth (2006) Development of a scale to assess the social impact of tourism within communities. Technical Report. Cooperative Research Centre for Sustainable Tourism, Queensland.

Cooper, Chris, Jago, Leo Kenneth, Carlsen, Jack and Ruhanen, Lisa (2006) Identification of inhibitors and facilitators to research adoption in the tourism sector. Technical Report. Cooperative Research Centre for Sustainable Tourism, Queensland.

Bergin-Seers, Suzanne, Jago, Leo Kenneth, Breen, John P and Carlsen, Jack (2006) Performance measurement in small motels. Technical Report. Cooperative Research Centre for Sustainable Tourism, Queensland.

Breen, John P, Bergin-Seers, Suzanne, Jago, Leo Kenneth and Carlsen, Jack (2005) Small and Medium Tourism Enterprises: the Identification of Good Practice. Technical Report. Cooperative Research Centre for Sustainable Tourism, Queensland.

Bergin-Seers, Suzanne and Jago, Leo Kenneth (2005) Tattersall's World Ten Dance Championship: Australian Dance Sport Championship 2004. Project Report. [unknown].

Beall, Justin, Roberts, Linda Margaret and Jago, Leo Kenneth (2005) Motel Makeover Guide: Renovating 3-4 Star Motels in Regional Australia. Technical Report. Cooperative Research Centre for Sustainable Tourism, Queensland.

Bergin-Seers, Suzanne and Jago, Leo Kenneth (2005) Club Marine Southern 80 Ski Race. Project Report. [unknown].

Conference or Workshop Item

Tower, John and Jago, Leo Kenneth (2008) The nature of sport relationships influence sport organisations' capacity to contribute to their community. In: 2008 World Leisure Congress. (Submitted)

Mair, Judith, Deery, Margaret and Jago, Leo Kenneth (2008) Establishing volunteer profiles for use in development and retention strategies. In: Leisure: unlocking people and communities: 8th biennial ANZACS conference. (Submitted)

Tower, John, Jago, Leo Kenneth and Deery, Margaret (2006) Building social capital through sport venue and sport association relationships. In: IX World Leisure Conference. (Submitted)

O'Mahony, Barry G, Hall, John, Lockshin, Larry, Jago, Leo Kenneth and Brown, Graham (2005) Understanding the Impact of Wine tourism on Future Wine Purchasing Behaviour. In: [unknown]. (Submitted)

Bergin-Seers, Suzanne, Jago, Leo Kenneth and Whitelaw, Paul A (2005) A Process for the Classification of Small Motels in Australia. In: International Hospitality and Tourism Virtual Conference, Purdue University.

Tower, John, Jago, Leo Kenneth and Deery, Margaret (2004) Relationship Success in Community Based Sport. In: Sports Management Association of Australia and New Zealand Tenth Annual Conference. (Submitted)

Tower, John, Jago, Leo Kenneth and Deery, Margaret (2004) Developing Partnerships in Recreation Service Delivery. In: Leisure Matters: Eighth World Leisure Congress 2004. (Submitted)

Jago, Leo Kenneth (2004) Destination Australia: A Research Agenda for a Sustainable Industry. Building Research Capacity for Innovation in the 21st Century. In: BEST Sustainable Tourism Think Tank IV, June 30-July 4, 2004, University of Southern Denmark, Esbjerg. (Unpublished)

Book

Whitelaw, Paul A and Jago, Leo Kenneth (2009) Understanding the Key Elements of Star Ratings in Accommodation. Cooperative Research Centres for Sustainable Tourism Pty Ltd (CRC) , Griffith University, Qld..

Jago, Leo Kenneth and Dwyer, Larry (2006) Economic Evaluation of Special Events. Common Ground Publishing Pty Ltd.

Harris, Rob, Jago, Leo Kenneth and King, Brian (2005) Case Studies in Tourism & Hospitality Marketing. Pearson Hospitality, Frenchs Forest, N.S.W..

Deery, Margaret, Jago, Leo Kenneth, Fredline, Liz and Dwyer, Larry (2005) The National Business Events Study: an Evaluation of the Australian Business Events Sector. Common Ground Publishing, Victoria.

Jago, Leo Kenneth, Deery, Margaret, Harris, Robert, Hede, Anne-Marie and Allen, Johnny (2002) Events and place making: proceedings of International Event Research Conference, held in Sydney, July 2002. UTS: Australian Centre for Event Management.

Thesis

Jago, Leo Kenneth (1997) Special events and tourism behaviour: a conceptualisation and an empirical analysis from a values perspective. PhD thesis, Victoria University.

Jago, Leo Kenneth (1991) The performance of accommodation cooperatives in Australia. Coursework Master thesis, Victoria University of Technology.

Other

Jago, Leo Kenneth (2004) Destination Australia: a Research Agenda for a Sustainable Industry. Building Research Capacity for Innovation in the 21st Century. National Yunhn University of Science and Technology. (Unpublished)