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Browse by Author: Rahman, Shams

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Book Section

Ahsan, Kamrul and Rahman, Shams (2013) Management of product returns in retail firms: an investigation into critical determinants. In: Proceedings of the 27th Australian and New Zealand Academy of Management Conference 2013 : Managing on the Edge. Grimmer, Martin and Hecker, Rob, eds. Australia and New Zealand Academy of Management, Hobart, Tasmania.

Conference or Workshop Item

Ahsan, Mohammad kamrul and Rahman, Shams (2014) An Investigation into Critical Service Determinants of Product Returns in Retail Firms. In: 19th International Symposium on Logistics (ISL): Designing Responsible and Innovative Global Supply Chains, 06 July 2014-09 July 2014, Ho Chi Minh.