Smith, Karen A and Lockstone, Leonie (2009) Involving and Keeping Event Volunteers: Management Insights from Cultural Festivals. In: People and Work in Events and Conventions: A Research Perspective. Baum, Thomas, Deery, Margaret, Hanlon, Clare, Lockstone-Binney, Leonie and Smith, Karen, eds. CABI Publishing, Oxfordshire, UK, pp. 154-167.