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Browse by Author: Truong, Thuy-Huong

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Number of items: 24.

Article

Truong, Thuy-Huong (2016) Cross-Cultural Perceptions on Service Quality. International Review of Business Research Papers, 12 (2). 108 - 117. ISSN 1837-5685

Truong, Thuy-Huong (2014) In the cross-cultural context of Vietnam. The Journal of Culture and Tourism Research, 16 (2). 53 - 78. ISSN 1229-5337

Truong, Thuy-Huong and King, Brian (2010) Cultural Values and Service Quality: Host and Guest Perspectives. Tourism, Culture & Communication, 10 (1). pp. 15-32. ISSN 1098-304X

Truong, Thuy-Huong and King, Brian (2009) An Evaluation of Satisfaction Levels Among Chinese Tourists in Vietnam. International Journal of Tourism Research, 11 (6). pp. 521-535. ISSN 1099-2340

Truong, Thuy-Huong and King, Brian (2006) The inter-relationship between perceived importance, satisfaction and destination loyalty - the case of American tourists in Vietnam. Journal of Hospitality and Tourism, 4 (1). pp. 57-84. ISSN 0972-7787

Truong, Thuy-Huong and King, Brian (2006) Comparing Cross-Cultural Dimensions of the Experiences of International Tourists in Vietnam. Journal of Business Systems, Governance and Ethics, 1 (1). pp. 65-75. ISSN 1833-4318

Truong, Thuy-Huong and Foster, David (2006) Using HOLSAT to Evaluate Tourist Satisfaction at Destinations: The Case of Australian Holidaymakers in Vietnam. Tourism Management, 27. pp. 842-855. ISSN 0261-5177

Truong, Thuy-Huong (2005) Assessing Holiday Satisfaction of Australian Travellers to Vietnam: An Application of the HOLSAT Model. Asia-Pacific Journal of Tourism Research, 10 (3). pp. 227-246. ISSN 1094-1665

Book Section

Truong, Thuy-Huong and King, Brian (2010) Host-Guest Cultural Interactions Service Encounters Between Vietnamese Hosts and International Visitors. In: Hospitality and Tourism Management. Berge, Petter M and Eliassen, Sondre B, eds. Hospitality, tourism and marketing studies . Nova Science Publishers, United States of America, pp. 37-69.

Truong, Thuy-Huong and King, Brian (2007) Encounters between East and West: service quality in cross-cultural settings. In: Tourism - past achievments, future challenges. University of Technology Sydney, Sydney, NSW .

Truong, Thuy-Huong and Gebbie, Peter John (2007) Market Segmentation of Australian Tourists in Vietnam: An Application of the HOLSAT Model. In: tourism management in the 21st Century. Chang, Peter R, ed. Nova Science Publishers, Hauppauge, New York, pp. 71-124.

Truong, Thuy-Huong and King, Brian (2006) Asian travel consumption behaviour: the case of Chinese tourists in Vietnam. In: To the city and beyond: Proceedings of the 16th Annual Council for Australian Tourism and Hospitality Educators Conference. Victoria University.

Truong, Thuy-Huong and King, Brian (2006) Cross-cultural perspectives on service quality: the case of American guests and Vietnamese hosts. In: CAUTHE Conference proceedings 2006. Victoria University, Melbourne, Australia.

Truong, Thuy-Huong and King, Brian (2006) An assessment of service quality in Vietnam: the cross-cultural perspectives of Chinese and American tourists. In: Tourism management: new research. Liu, Terry V, ed. Nova Science Publishers, New York , pp. 1-39.

Truong, Thuy-Huong and King, Brian (2005) Holiday satisfaction of American Tourists in Vietnam. In: CAUTHE 2005: Sharing tourism knowledge. Tremblay, Pascal and Boyle, Alicia, eds. Charles Darwin University, Alice Springs, Northern Territory, pp. 465-469.

Truong, Thuy-Huong, King, Brian and Inbakaran, Robert (2005) Perceived attractiveness of Vietnam as a holiday destination for American tourists. In: Proceedings of the international conference on tourism development. Universiti Sans Malaysia, Penang, Malaysia.

Truong, Thuy-Huong (2004) Toward an Exploration of Cross-Cultural Holiday Satisfaction Model: A Case of International Tourists in Vietnam. In: CAUTHE 2004 : creating tourism knowledge. Cooper, Chris, Arcodia, Charles, Solnet, David and Whitford, Michelle, eds. Conference of Australian University Tourism and Hospitality Education, Australia, pp. 468-472.

Truong, Thuy-Huong, King, Brian and Turner, Lindsay W (2003) Understanding Cross-Cultural Holiday Satisfaction in Vietnam: Towards a Comparison of Chinese, French and American Tourists. In: Proceedings of the conference on managing tourism in the global economy: an international conference. Victoria University, pp. 76-89.

Conference or Workshop Item

Truong, Thuy-Huong (2012) Cross-Cultural Service Encounter. In: The New Golden Age of Tourism and Hospitality, 06 February 2012-09 February 2012, Melbourne, Australia.

Book

Truong, Thuy-Huong (2016) Coming of Age: The Rise of American Inbound Tourism in Vietnam. Hospitality, Tourism and Marketing Studies . Nova Science Publishers, New York.

Truong, Thuy-Huong (2015) When East meets West: Cross-cultural variation in service encounter interactions. Hospitality, tourism and marketing studies . Nova Science Publishers, Hauppauge, N.Y.

Truong, Thuy-Huong (2013) From travellers' expectations to travellers' experiences: The workability of the HOLSAT model. Tourism and hospitality development and management . Nova Science Publishers, New York.

Truong, Thuy-Huong and King, Brian (2010) Tourism Service Experiences In Vietnam. Tourism & hospitality development & management series . Nova Science , Hauppauge, N.Y..

Thesis

Truong, Thuy-Huong (2007) Holiday satisfaction in Vietnam : inter-cultural perspectives. PhD thesis, Victoria University.