Article

Truong, Thuy huong (2016) Cross-Cultural Perceptions on Service Quality. International Review of Business Research Papers, 12 (2). 108 - 117. ISSN 1837-5685

Truong, Thuy huong (2014) In the cross-cultural context of Vietnam. The Journal of Culture and Tourism Research, 16 (2). 53 - 78. ISSN 1229-5337

Conference or Workshop Item

Truong, Thuy huong (2012) Cross-Cultural Service Encounter. In: The New Golden Age of Tourism and Hospitality, 06 February 2012-09 February 2012, Melbourne, Australia.

Book

Truong, Thuy huong (2016) Coming of Age: The Rise of American Inbound Tourism in Vietnam. Hospitality, Tourism and Marketing Studies . Nova Science Publishers, New York.

Truong, Thuy huong (2015) When East meets West: Cross-cultural variation in service encounter interactions. Hospitality, tourism and marketing studies . Nova Science Publishers, Hauppauge, N.Y.

Truong, Thuy huong (2013) From travellers' expectations to travellers' experiences: The workability of the HOLSAT model. Tourism and hospitality development and management . Nova Science Publishers, New York.