A

Ali, Shameem and Ho, Henry (2011) Visitor satisfaction with a heritage site using case studies based on visitor diaries. The IABPAD Conference Proceedings. pp. 391-397. ISSN 1547-4836

Assaf, Albert, Deery, Margaret and Jago, Leo Kenneth (2009) Evaluating the Efficiency of the Australian Restaurant Industry. In: CAUTHE 2009 : See change : tourism & hospitality in a dynamic world. Curtin University, Fremantle, W. A., pp. 1-8. ISBN 1863081526

Assaf, Albert, Deery, Margaret and Jago, Leo Kenneth (2010) Evaluating the performance and scale characteristics of the Australian Restaurant Industry. Journal of hospitality and tourism research, 35 (4). pp. 419-436. ISSN 1096-3480 (print) 1557-7554 (online)

Assaf, Albert, Matawie, Kenan and Blackman, Deborah (2008) Operational Performance of Health Care Foodservice Systems. International Journal of Contemporary Hospitality Management, 20 (2). pp. 215-227. ISSN 0959-6119

B

Baum, Thomas, Deery, Margaret, Hanlon, Clare Maree, Lockstone, Leonie and Smith, Karen (2009) People and work in events and conventions: a research perspective. Centre for Agricultural Bioscience International (CABI), Wallingford, Oxon.. ISBN 9781845934767

Bergami, Roberto (2010) Virtual Social networks and Tourist Budget Accommodation. In: Pan-Pacific conference xxvii : managing and competing in the new world economic order, May 31 - June 2, 2010, Bali, Indonesia. Pan-Pacific Business Association, Bali. ISBN 193164926X

Bergami, Roberto and Aryani, Anni (2010) Virtual Social Networks and their influence: the case of low budget accommodation decision making for emerging adults in Indonesia. In: CITEM: Conference on International Trade, Education and Marketing 2010, 7-10 December 2010, České Budějovice, Czech Republic. (Unpublished)

Bergin-Seers, Sue and Mair, Judith (2008) Sustainability Practices and Awards and Accreditation Programs in the Tourism Industry: impacts on consumer purchasing behaviour. Cooperative Research Centre for Sustainable Tourism (CRC), Gold Coast, Qld.. ISBN 9781920965785

Breen, John P, King, Brian and Walker, Elizabeth (2010) Engaging tourism enterprises : how operators source information for business improvement. Technical Report. Cooperative Research Centre for Sustainable Tourism, Gold Coast.

Brown, Graham, Jago, Leo Kenneth, Chalip, Lawrence, Ali, Shameem and Mules, Trevor (2011) Events and Destination Management. In: Destination Marketing and Management : Theories and Applications. CABI, Wallingford, U.K., pp. 244-258. ISBN 9781845937621 (print), 9781845937003 (online)

C

Clarke, Andrew (2007) New Capitalism. Corporate Governance eJournal, 7. ISSN 1836-1110

D

Davidson, Michael and King, Brian (2008) The purchasing experience of Chinese tourism and hospitality students in Australia. Journal of Hospitality and Tourism Education, 20 (1). pp. 30-37. ISSN 10963758

Davidson, Michael, Wang, Ying and King, Brian (2008) Critical Issues in the Australian Chinese Student Market. In: Cultural And Event Tourism: Issues and Debates. Akdeniz University, Turkey, pp. 1-17.

DeLacy, Terry and Divisekera, Sarath (2010) Los Bosques como pulmon del planeta. In: Cambio Clímático y Turismo : Realidad y Ficción. University of Valencia, Valencia, Spain, pp. 227-230. ISBN 9788437076836

DeLacy, Terry and Lipman, Geoffrey (2010) Case Study: Moving to Carbon Clean Destinations. In: Tourism and the Implications of Climate Change: Issues and Actions. Bridging Tourism Theory and Practice (3). Emerald Group Publishing Limited, Bingley, pp. 299-312. ISBN 9780857246196 (print) 9780857246202 (online)

Deery, Margaret (2008) Talent management, work-life balance and retention strategies. International Journal of Contemporary Hospitality Management, 20 (7). pp. 792-806. ISSN 0959-6119

Deery, Margaret and Jago, Leo Kenneth (2010) Delivering Innovation, Knowledge and Performance: The Role of Business Events. Technical Report. Business Events Council of Australia, Spit Junction, N.S.W..

Deery, Margaret and Jago, Leo Kenneth (2010) Host Community Perceptions of the Social Impacts of Tourism in Tasmanian Communities - Break 0'Day Municipality. Project Report. Victoria University, Melbourne.

Deery, Margaret and Jago, Leo Kenneth (2010) Host Community Perceptions of the Social Impacts of Tourism in Tasmanian Communities - The City of Glenorchy. Project Report. Victoria University, Melbourne.

Deery, Margaret and Jago, Leo Kenneth (2010) Host Community Perceptions of the Social Impacts of Tourism in Tasmanian Communities : Kentish Municipality. Project Report. Victoria University, Melbourne.

Deery, Margaret and Jago, Leo Kenneth (2010) Mega-sporting events : generating tourist spending, a preliminary assessment of three key 2010 events based on Visa payment card data. Other. VISA.

Deery, Margaret and Jago, Leo Kenneth (2008) Organisational communication in the hospitality industry: critical issues. In: Handbook of Hospitality Human Resources Management. Elsevier Ltd, pp. 177-194. ISBN 9780080450810

Deery, Margaret and Jago, Leo Kenneth (2010) Social Impacts of Events and the Role of Anti-Social Behaviour. International Journal of Event and Festival Management, 1 (1). pp. 8-28. ISSN 1759-2954

Deery, Margaret and Jago, Leo Kenneth (2009) A framework for work-life balance practices: Addressing the needs of the tourism industry. Tourism and Hospitality Research, 9 (2). pp. 97-108. ISSN 1467-3584

Deery, Margaret, Jago, Leo Kenneth and Mair, Judith (2009) Dealing With Change: The Impacts of Seasonality on Tourism Operators. In: CAUTHE 2009: See Change Tourism and Hospitality in a Dynamic World. Curtin University of Technology, Fremantle, Western Australia, pp. 707-735. ISBN 1863081534

Deery, Margaret, Jago, Leo Kenneth and Stewart, Michael (2007) Corporate Social Responsibility within the Hospitality Industry. Tourism Review International, 11 (2). pp. 107-114. ISSN 1544-2721

Deery, Margaret and Jago, Leo Kenneth (2008) A framework for work-life balance practices in the tourism industry. In: Conference proceedings of BEST EN Think Tank VIII : Sustaining Quality of Life through Tourism. University of Technology Sydney, Sydney, Australia, pp. 44-57. ISBN 9780980386028

Deery, Margaret and Jago, Leo Kenneth (2007) The Uptake of Innovation in Tourism Organisations: Barrier and Facilitators. In: Innovations for Sustainable Tourism. University of Technology Sydney, pp. 94-102. ISBN 0975095749

Deery, Margaret, Jago, Leo Kenneth and Fredline, Liz (2007) Celebrating a National Day: the Meaning and Impact of Australia Day Events. In: Proceedings of the 4th International Event Management Research Conference. Victoria University, Melbourne, pp. 364-375. ISBN 097509579X

Deery, Margaret, Jago, Leo Kenneth and Mair, Judith (2008) A study of off-peak tourism along the Great Ocean Road. Project Report. [unknown].

Divisekera, Sarath (2010) Accommodation Choice : An analysis of demand for tourist accommodation. Global Business and Economics Anthology, 2 (20). pp. 93-100. ISSN 1553-1392

Divisekera, Sarath (2010) Economics of leisure and non-leisure tourist demand : a study of domestic demand for Australian tourism. Tourism Economics, 16 (1). pp. 117-136. ISSN 1354-8166

Divisekera, Sarath (2010) Regional variations in tourist consumption patterns : A model of tourist expenditure allocation. Global Business and Economics Anthology, 2 (20). pp. 101-112. ISSN 1553-1392

Dwyer, Larry, Deery, Margaret, Jago, Leo Kenneth, Spurr, Ray and Fredline, Liz (2007) Adapting the Tourism Satellite Account Conceptual Framework to Measure the Economic Importance of the Meetings Industry. Tourism Analysis, 12 (4). pp. 247-255. ISSN 1083-5423

Dwyer, Larry, Deery, Margaret, Jago, Leo Kenneth and Fredline, Liz (2007) Corporate Responsibility as Essential to Sustainable Tourism Yield. Tourism Review International, 11 (2). pp. 155-166. ISSN 1544-2721

Dwyer, Larry, Forsyth, Peter, Fredline, Liz, Deery, Margaret, Jago, Leo Kenneth and Lundie, Sven (2007) Yield Measures for Special-Interest Australian Inbound Tourism Markets. Tourism Economics, 13 (3). pp. 421-440. ISSN 1354-8166

E

Ensor, John, Robertson, Martin and Ali-Knight, Jane (2008) The Dynamics of Successful Events - The Experts' Perspective. In: Events and Festivals : Current Trends and Issues. Routledge, London, UK, pp. 122-134. ISBN 9780415449182

Ensor, John, Robertson, Martin and Ali-Knight, Jane (2011) Eliciting the dynamics of leading a sustainable events: Key informant responses. Event Management, 15 (4). pp. 315-327. ISSN 1525-9951

F

Fernando, Hubert and Vu, Jo (2010) IRT and Regional Tourism in Australia. In: Integrated Relational Tourism Territories and Development in the Mediterranean Area. Motris, Palermo, Italy, pp. 713-720. ISBN 8888276181

Fernando, Hubert Preman (2008) A Comparison of the Error Correction Model and Neural Networks in Tourism Forecasting. Global Economy and Finance Journal, 1 (1). pp. 44-55. ISSN 18345883

Filep, Sebastian and Bereded-Samuel, Elleni (2012) Holidays against depression? An Ethiopian Australian initiative. Current Issues in Tourism, 15 (3). pp. 281-285. ISSN 1368-3500 (print), 1747-7603 (online)

Frew, Elspeth Ann and White, Leanne (2007) Australia Day Alternative Events: An Exploration of National Identity and Nationalism. In: Event Research Conference and Education Symposium: Conference Proceedings. Victoria University. ISBN 097509579X

H

Hall, John, O'Mahony, Barry G, Oppenheim, Peter and Valos, Michael (2007) An analysis of the antecedents influencing female attendance at sporting events. In: Re-evaluating the City/Town: Events as a Catalyst for Change. Victoria University, Melbourne, Vic.. ISBN 097509579X

Hede, Anne-Marie (2008) The Airey's Inlet Farmers' Market : Where the Coast Meets the Ranges. In: Food and Wine Festivals and Events Around the World : Development, Managment and Markets. Elsevier, Oxford, UK, pp. 279-285. ISBN 9780750683807

Hede, Anne-Marie (2008) Food and Wine Festivals : Stakeholders, Long-term Outcomes and Strategies for Success. In: Food and Wine Festivals and Events Around the World : Development, Management and Markets. Elsevier, Oxford, UK, pp. 85-100. ISBN 9780750683807

Hede, Anne-Marie and Stokes, Robyn (2009) Network Analysis of Tourism Events: An Approach to Improve Marketing Practices for Sustainable Tourism. Journal of Travel and Tourism Marketing, 26. pp. 656-669. ISSN 1054-8408

Hughes, Michael, Jones, Tod, Deery, Margaret, Wood, David, Fredline, Liz, Whitely, Zachary and Lockwood, Michael (2009) Estimating the Economic, Social and Environmental Value of Tourism to Protected Areas. Technical Report. Cooperative Research Centre for Sustainable Tourism, Gold Coast, Queensland.

J

Jago, Leo Kenneth, Fredline, Elizabeth Doris and Deery, Margaret (2006) Tourism in a Small Community: Risks and Benefits. Tourism Review International, 10 (1). pp. 91-101. ISSN 1544-2721

Jago, Leo Kenneth, Mair, Judith, Deery, Margaret and Bergin-Seers, Sue (2008) A review of the business events sector 2003-2008 for the Ministerial Working Group on the National Business Events Strategy 2008. Project Report. [unknown].

Jago, Leo Kenneth and Mair, Judith (2009) Career Theory and Major Event Employment. In: People and Work in Events and Conventions : a research perspective. CABI, Wallingford, Oxon, UK, pp. 65-74. ISBN 9781845934767

Jennings, Gayle and Junek, Olga (2007) Grounded Theory : Innovative Methodology or a Critical Turning From Hegemonic Methodological Praxis in Tourism Studies. In: The Critical Turn In Tourism Studies : Innovative Research Methods. Advances in tourism research . Elsevier, Oxford, UK, pp. 197-210. ISBN 9780080450988

Jennings, Gayle, Kensbock, Sandra, Junek, Olga, Radel, Kylie and Kachel, Ulrike (2010) Lived Experiences of Early Career Researchers: Learning About and Doing Grounded Theory. Journal of Hospitality and Tourism Management, 17 (1). pp. 21-33. ISSN 1447-6770

Jopp, Ryan, DeLacy, Terry and Mair, Judith (2010) Using the Delphi approach to determine climate change adaptation strategies for Victorias Surf Coast. In: CAUTHE, 8-11 February 2010, Hobart, Tasmania, Australia.

Jopp, Ryan, DeLacy, Terry and Mair, Judith (2010) Developing a framework for regional destination adaptation to climate change. Current Issues in Tourism, 13 (6). pp. 591-605. ISSN 1368-3500 (print) 1747-7603 (online)

K

Karanasios, Stan, Burgess, Stephen and Sellitto, Carmine (2012) A Classification of Mobile Tourism Applications. In: Global Hospitality and Tourism Management Technologies. Business Science Reference, Hershey, Pa., pp. 165-177. ISBN 9781613500415 (print), 9781613500422 (online)

King, Brian (2007) Critical Book Review: the Pursuit of Wonder. Tourism, culture & communication, 7 (3). pp. 227-229. ISSN 1098-304x

King, Brian and Pearlman, Michael (2009) Planning for Tourism at Local and Regional Levels : Principles, Practices and Possibilities. In: The SAGE Handbook of Tourism Studies. SAGE, London, UK, pp. 416-431. ISBN 9781412923972

King, Brian and Tang, Cam Hong (2009) China's Outbound Tourism during the 1980s - A Socio-Political Perspective. Anatolia: An International Journal of Tourism and Hospitality Research, 20 (1). pp. 18-32. ISSN 1303-2917

King, Brian (2008) Cruise director, dive resorts, line voyage, positioning voyage and padi. In: The encyclopedia of tourism and recreation in marine environments. CAB International, Cambridge, MA , pp. 124-373. ISBN 9781845933500

Klint, Louise, Jiang, Min, Wong, Emma and De Lacy, Terry (2010) Policy Analysis - Republic of Vanuatu. Technical Report. Centre for Tourism and Service Research, Victoria University, Melbourne.

Kulendran, Nada and Divisekera, Sarath (2007) Measuring the Economic Impact of Australian Tourism Marketing. Tourism Economics, 13 (2). pp. 261-274. ISSN 1354-8166

Kulendran, Nada and Dwyer, Larry (2009) Measuring the Return from Australian Tourism Marketing Expenditure. Journal of Travel Research, 47 (3). pp. 275-284. ISSN 0047-2875

Kulendran, Nada and Wong, Kevin (2011) Determinants versus Composite Leading Indicators in Predicting Turning Points in Growth Cycle. Journal of Travel Research, 50 (4). pp. 417-430. ISSN 0047-2875 (print), 1552-6763 (online)

Kulendran, Nada and Wong, Kevin K.F (2009) Predicting quarterly Hong Kong tourism demand growth rates, directional changes and turning points with composite leading indicators. Tourism Economics, 15 (2). pp. 307-322. ISSN 1354-8166

L

Lashley, Conrad and O'Mahony, Barry G (2007) Barriers to Innovation in Hospitality Provision: Towards a reorientation of theory and practice. In: Best Education Network Think Tank VII: Innovations for Sustainable Tourism. University of Technology Sydney, Sydney, pp. 103-111. ISBN 0975095749

Lee, Cheng-Fei and King, Brian (2008) Using the Delphi method to assess the potential of Taiwan's hot springs tourism sector. International Journal of Tourism Research, 10. pp. 341-352. ISSN 1099-2340

Lee, Cheng-Fei and King, Brian (2009) A determination of destination competitiveness for Taiwan’s hot springs tourism sector using the Delphi technique. Journal of Vacation Marketing, 15 (3). pp. 243-257. ISSN 1356-7667

Lockstone, Leonie, Holmes, Kirsten, Deery, Margaret and Jago, Leo Kenneth (2009) Volunteer Life Balance and the Flexible Firm: Key Drivers in a Framework to Enhance your Volunteer Retention. In: CAUTHE 2009: See Change: Tourism and Hospitality in a Dynamic World. Curtin University, Fremantle, Western Australia, pp. 1-31. ISBN 1863081534

M

MacFarlane, Ian and Jago, Leo Kenneth (2009) The Role of Brand Equity in Helping to Evaluate the Contribution of Major Events. Technical Report. Cooperative Research Centre for Sustainable Tourism, Gold Coast.

Mair, Judith and Jago, Leo Kenneth (2008) State of Design Festival 2008 Evaluation Report. Project Report. [unknown].

Mair, Judith, Deery, Margaret and Jago, Leo Kenneth (2008) Museum Victoria: knowing our volunteers - research project. Project Report. [unknown].

Mason, Robb and O'Mahony, Barry G (2007) On the Trail of Food and Wine: The tourist search for meaningful experience. Annals of Leisure Research, 10 (3/4). pp. 498-517. ISSN 1174-5398

McGrath, Michael (2010) Towards Improved Event Evaluation and Decision Support: a Systems-Based Tool. In: Proceedings of the 43rd Annual Hawaii International Conference on System Sciences : 5-8 January, 2010, Koloa, Kauai, Hawaii : abstracts and CD-ROM of full papers. IEEE Computer Society, Los Alamitos, California. ISBN 9781424455096 (print), 9781424455102 (online), 9780769536893

McGrath, Michael and Kuzic, Joze (2010) Enhancing the Australian Regional Racing Experience for Tourists: A Betting Aid for Novice Punters. Information Technology and Tourism, 11 (4). pp. 303-318. ISSN 1098-3058

O

O'Mahony, Barry G (2007) Uncontested space: case studies of the Irish involvement in the hospitality industry in colonial Victoria. International Journal of Culture, Tourism and Hospitality Research, 1 (3). pp. 203-213. ISSN 1750-6182

O'Mahony, Barry G and Hall, John (2007) An Exploratory Analysis of the Factors that Influence Food Choice Among Young Women. Journal of Hospitality and Tourism Administration, 8 (2). pp. 51-72. ISSN 15256480

O'Mahony, Barry G and Hall, John (2007) The Influence of Perceived Body Image, Vanity and Personal Values on Food Consumption and Related Behaviour. Journal of Hospitality and Tourism mManagement, 14 (1). pp. 57-69. ISSN 1447-6770

O'Mahony, Barry G (2007) Culinary imagination: the essential ingredient in food and beverage management. Journal of Hospitality and Tourism Management, 14 (1). pp. 1-5. ISSN 1447-6770

O'Mahony, Barry G (2007) The role of the hospitality industry in cultural assimilation. In: Hospitality a social lens. Elsevier, pp. 73-89. ISBN 9780080450933

Osti, Linda, Turner, Lindsay W and King, Brian (2009) Cultural differences in travel guidebooks information search. Journal of Vacation Marketing, 15 (1). pp. 63-78. ISSN 1356-7667

P

Pearce, Philip, Filep, Sebastian and Ross, Glenn (2011) Tourists, Tourism and the Good Life. Routledge advances in tourism, 20 . Routledge, New York. ISBN 9780415993296

Pornphol, Putsadee and McGrath, G. Michael (2011) An Advisory Decision Support System for the Identification and Evaluation of Destination Rejuvenation Strategies. In: Tourism: Creating a Brilliant Blend : Proceedings of the 21st Annual Conference of the Council for Australian Tourism and Hospitality Education (CAUTHE). School of Management, University of South Australia, Adelaide, South Australia, pp. 659-673. ISBN 9780987050700

Pornphol, Putsadee and McGrath, Michael (2011) Information Systems Development as an Emergent Knowledge Research Process. International Journal of Interdisciplinary Social Sciences, 6 (1). pp. 301-318. ISSN 1833-1882

R

Robertson, Martin and Rogers, Phil (2009) Festivals, cooperative stakeholders and the role of the media: a case analysis of newspaper media. Scandinavian Journal of Hospitality and Tourism, 9 (2-3). pp. 206-224. ISSN 1502-2250

Robertson, Martin (2009) Destination, Image and Development. In: International Perspectives of Festivals and Events : Paradigms of Analysis. Advances in tourism research series . Elsevier, Amsterdam, The Netherlands, pp. 1-2. ISBN 9780080451008

Robertson, Martin, Rogers, Phil and Leask, Anna (2009) Progressing socio-cultural impact evaluation for festivals. Journal of Policy Research in Tourism, Leisure and Events, 1 (2). pp. 156-169. ISSN 1940-7963

Robertson, Martin and Wardrop, Kenneth (2011) Festivals and events, government and spatial governance. In: The Routledge Handbook of Events. Routledge, Abingdon, Oxon, pp. 489-506. ISBN 9780415583343 (hbk.) 9780203803936 (online)

Ryu, Sarah and Zuhair, Segu (2011) Travel Risk Perception : Its Impact on Traveller Decisions. Lambert Academic Publishing, Saarbrücken, Germany. ISBN 9783844327588

S

Scarpaci, Carol, Parsons, Chris and Luck, Michael (2010) Recent Advances in Whale-Watching Research: 2008-2009. Tourism in Marine Environments, 6 (1). pp. 39-50. ISSN 1544-273X

Sellitto, Carmine (2007) The Contribution of Wine Tourism, Taxation Rebates and an Industry Cluster Environment to the Australian Wine Industry Success Story. Global Business and Economics Anthology, 1 (2007). pp. 487-499. ISSN 1553-1392

Sharda, Nalin (2010) Building visual Travel Recommender systems and tourism communities for Effective User Experience. In: Tourism Informatics: Visual Travel Recommender Systems, Social Communities and User Interface Design. Information Science Reference , Hershey, PA, pp. 1-21. ISBN 9781605668185

Sharda, Nalin and Ponnada, Mohan (2008) Tourism Blog Visualizer for Better Tour Planning. Journal of Vacation Marketing, 14 (2). pp. 157-167. ISSN 1356-7667

Stokes, Robyn and Jago, Leo Kenneth (2007) Australia’s Public Sector Environment for Shaping Event Tourism Strategy. International Journal of Event Management Research, 3 (1). pp. 42-53. ISSN 1833-0681

T

Tang, Candy Mei Fung and Kulendran, Nada (2011) A Composite Leading Indicator for the Hotel Industry. Tourism Economics, 17 (3). pp. 549-563. ISSN 1354-8166 (print), 2044-0375 (online)

Tolkach, Denis and Pearlman, Michael (2011) Key Implementation Factors in Pro-Poor Tourism. In: CAUTHE 2011 National Conference : Tourism : Creating a Brilliant Blend. School of Management, University of South Australia, Adelaide, pp. 737-748. ISBN 9780987050700

Truong, Thuy-Huong and King, Brian (2006) Asian travel consumption behaviour: the case of Chinese tourists in Vietnam. In: To the city and beyond: Proceedings of the 16th Annual Council for Australian Tourism and Hospitality Educators Conference. Victoria University. ISBN 0975058517

Truong, Thuy-Huong and King, Brian (2006) Cross-cultural perspectives on service quality: the case of American guests and Vietnamese hosts. In: CAUTHE Conference proceedings 2006. Victoria University, Melbourne, Australia. ISBN 0975058517

Truong, Thuy-Huong and King, Brian (2009) An Evaluation of Satisfaction Levels Among Chinese Tourists in Vietnam. International Journal of Tourism Research, 11 (6). pp. 521-535. ISSN 1099-2340

Truong, Thuy-Huong and King, Brian (2010) Host-Guest Cultural Interactions Service Encounters Between Vietnamese Hosts and International Visitors. In: Hospitality and Tourism Management. Hospitality, tourism and marketing studies . Nova Science Publishers, United States of America, pp. 37-69. ISBN 9781607412250

Truong, Thuy-Huong and King, Brian (2010) Tourism Service Experiences In Vietnam. Tourism & hospitality development & management series . Nova Science , Hauppauge, N.Y.. ISBN 9781617280344 (pbk.)

Turner, Lindsay W and Witt, Stephen (2008) Asia Pacific Tourism Forecasts 2008-2010. Pacific Asia Travel Association, Bangkok. ISBN 9781932171389

Turner, Lindsay W and Witt, Stephen (2003) Pacific Asia Tourism Forecasts 2003-2005. Pacific Asia Travel Association (PATA), Bangkok. ISBN 1932171053

Turner, Lindsay W and Witt, Stephen (2011) Post Crisis Forecasts of Tourist Arrivals - Asia Pacific. In: Tourism development after the crises : global imbalances-poverty alleviation. International tourism research and concepts (5). Erich Schmidt, Berlin, pp. 27-44. ISBN 9783503130023

Turner, Lindsay W and Witt, Stephen F (2011) Asia Pacific Regional Tourism Forecasts 2011 - 2013. Pacific Asia Travel Association, Bangkok, Thailand . ISBN 1932171592, 1932171428

V

Venkataiah, Sudarshan, Sharda, Nalin and Ponnada, Mohan (2008) A Comparative Study of Continuous and Discrete Visualisation of Tourism Information. In: Information and Communication Technologies in Tourism 2008. Springer, Wien, Austria, pp. 12-23. ISBN 9783211772799

Vu, Jo and Turner, Lindsay W (2008) Economic significance of high-value tourists. International review of business research papers, 4 (1). pp. 189-206. ISSN 1832-9543

Vu, Chau Jo and Turner, Lindsay W (2007) International Tourist Arrivals to Europe: A Shift-Share Interpretation. Journal of International Marketing and Exporting, 12 (1). pp. 17-24. ISSN 1324-5864

Vu, Jo and Turner, Lindsay W (2009) The Economic Structure of World Tourism. Tourism Economics - The Business and Finance of Tourism and Recreation, 15 (1). pp. 5-21. ISSN 1354-8166

Vu, Jo and Turner, Lindsay W (2011) Shift-share Analysis to Measure Arrivals Competitiveness: the Case of Vietnam 1995-2007. Tourism Economics, 17 (4). pp. 803-812. ISSN 1354-8166

Vu, Jo and Turner , Lindsay W (2010) Economic Analysis of International Tourism. Journal of International Marketing and Exporting , 15 (1). ISSN 1324-5864 (print) 1832-2174 (online)

W

Whitelaw, Paul A and Jago, Leo Kenneth (2009) Understanding the Key Elements of Star Ratings in Accommodation. Cooperative Research Centres for Sustainable Tourism Pty Ltd (CRC) , Griffith University, Qld.. ISBN 9781921521911

Winchester, Maxwell and Lees, Gavin (2011) An investigation of the success of targeting radio stations in New Zealand. In: Australia New Zealand Marketing Academy Conference 2011 : Proceedings. School of Marketing, Edith Cowan University, Perth. ISBN 9780646563305

Winchester, Maxwell, Nencyz Thiel, Magda, Arding, Rachael and Lees, Gavin (2011) The importance of prior knowledge in understanding consumer purchases of fair trade brands. In: Australia New Zealand Marketing Academy Conference 2011 : Proceedings. School of Marketing, Edith Cowan University, Perth. ISBN 9780646563305

Winchester, Tiffany, Winchester, Maxwell and Alvey, Felicity (2011) Seeking Romance and a Once in a Life-Time Experience: Considering Attributes that Attract Honeymooners to Destinations. In: Australia New Zealand Marketing Academy Conference 2011 : Proceedings. School of Marketing, Edith Cowan University, Perth. ISBN 9780646563305

Wong, Emma, Mistilis, Nina and Dwyer, Larry (2010) Understanding ASEAN Tourism Collaboration — the Preconditions and Policy Framework Formulation. International Journal of Tourism Research, 12 (3). pp. 291-302. ISSN 1099-2340 (print) 1522-1970 (online)

Y

Yeoman, Ian, Robertson, Martin and Smith, Karen (2012) A futurist's view on the future of events. In: The Routledge handbook of events. Routledge handbooks . Routledge, Abingdon, U.K., pp. 507-525. ISBN 9780415583343 (print), 9780203803936 (online)

Z

Zhang, Hangin Qui, Kulendran, Nada and Song, Haiyan (2010) Measuring returns on Hong Kong's tourism marketing expenditure. Tourism Economics, 16 (4). pp. 853-865. ISSN 1354-8166 (print) 2044-0375 (online)

Zhang, Wusheng, King, Brian and Zeleznikow, John (2008) Environmental Considerations in Customer Complaint Knowledge Management in Hotels. In: The New 21st Century Workplace. Heidelberg Press, pp. 37-45. ISBN 9781920889340