Validation of a generic service governance meta model based on the comparison of major governance frameworks

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Janiesch, Christian and Korthaus, Axel (2010) Validation of a generic service governance meta model based on the comparison of major governance frameworks. In: Information systems : defining and establishing a high impact discipline : 21st Australasian Conference on Information Systems, 1-3 December 2010, Brisbane. Rosemann, Michael, Green, Peter and Rohde, Fiona, eds. Australasian Conference on Information Systems, Brisbane.


The effective governance of organizational capabilities in the areas of Service Management and Service-oriented Architectures (SOA) has been broadly recognized as an essential success factor for service-oriented enterprises. Organizations that target the adoption of an adequate Service Governance approach face the difficulty of selecting from a variety of related frameworks with differing scopes and objectives. In this paper, we provide a structural comparison of the major, non vendor-specific IT and SOA Governance and Management frameworks and use this comparison to validate our own Service Governance meta model. This generic meta model is intended to provide a sound conceptualization, thereby contributing to a better understanding and facilitation of Service Governance, e.g. by forming the foundation for the development of a flexible and configurable Service Governance tool.

Additional Information

Paper 65.

Item type Book Section
Official URL
ISBN 9781864356434
Subjects Historical > FOR Classification > 1503 Business and Management
Historical > Faculty/School/Research Centre/Department > School of Management and Information Systems
Historical > SEO Classification > 970108 Expanding Knowledge in the Information and Computing Sciences
Keywords ResPubID19994, SOA governance, conceptual models, services
Citations in Scopus 3 - View on Scopus
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