Business and Software Service Lifecycle Management

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Kohlborn, Thomas, Korthaus, Axel and Rosemann, Michael (2009) Business and Software Service Lifecycle Management. In: 2009 IEEE International Enterprise Distributed Object Computing Conference : EDOC 2009 : proceedings : 1-4 September 2009, Auckland, New Zealand. IEEE, Piscataway, N.J., pp. 87-96.


Although the service-oriented paradigm has been well established in the technical domain for quite some time now, service governance is still considered a research gap. To ensure adequate governance, there is a necessity to manage services as first-class assets throughout the lifecycle. Now that the concept of service-orientation is also increasingly applied on the business level to structure an organisation's capabilities, the problem has become an even bigger challenge. This paper presents a generic business and software service lifecycle and aligns it with the common management layers in organisations. Using service analysis as an example, it moreover illustrates how activities in the service lifecycle may vary on lower levels of granularity depending on the focus on business or software services.

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Item type Book Section
DOI 10.1109/EDOC.2009.20
Official URL
ISBN 9780769537856
Subjects Historical > FOR Classification > 1503 Business and Management
Historical > Faculty/School/Research Centre/Department > School of Management and Information Systems
Keywords ResPubID19543, commerce, software management, business management, service analysis, service-oriented paradigm, software service lifecycle management, SOA, business services, service lifecycle, application software, asset management, Australia, collaboration, conference management, couplings, distributed computing, ecosystems, service oriented architecture, technology management
Citations in Scopus 35 - View on Scopus
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