Towards an Online Family Dispute Resolution Service in Australia

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Wilson-Evered, Elisabeth, Macfarlane, Deborah, Zeleznikow, John ORCID: 0000-0002-8786-2644 and Thomson, Mark (2011) Towards an Online Family Dispute Resolution Service in Australia. In: Mobile Technologies for Conflict Management. Poblet, Marta, ed. Law, governance and technology series (2). Springer, Dordrecht, Netherlands, pp. 125-138.


Because the number of family disputes overshadows other dispute types, there are exciting possibilities to extend the reach, scope and resources of such services through use of technologies and decision support systems. Such platforms provide the opportunity to support disputants in their negotiations. This chapter takes both a historical and predictive approach to family dispute resolution.

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Item type Book Section
DOI 10.1007/978-94-007-1384-0
Official URL
ISBN 9789400713833 (print), 9789400713840 (online)
Subjects Historical > FOR Classification > 0806 Information Systems
Historical > FOR Classification > 1801 Law
Historical > Faculty/School/Research Centre/Department > School of Management and Information Systems
Historical > SEO Classification > 9404 Justice and the Law
Keywords ResPubID25062, mediation, problem solving, FDR, mandatory, Family Law Act, Commonwealth, ADR, alternative dispute resolution, ODR, other dispute resolution, resolutions, negotiation support systems, NSS, call-centres, help-lines, online, Web, Internet, Australia
Citations in Scopus 3 - View on Scopus
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