Maximising confidence in assessment decision-making: current approaches and future strategies for quality assurance

Clayton, Berwyn, Roy, Sue, Booth, Robin and House, Robyn (2004) Maximising confidence in assessment decision-making: current approaches and future strategies for quality assurance. Project Report. National Centre for Vocational Education Research NCVER, Adelaide, South Australia.


The purpose of this research project was to investigate the critical factors that impact on the confidence of assessors in making assessment judgements. The project grew from concern being voiced by assessors and registered training organisations about consistency in assessment decisions. For mutual recognition of qualifications to work successfully between registered training organisations, there needs to be widespread confidence in the consistency of assessment decisions. Assessment against competency standards involves collecting evidence and then forming a judgement about whether or not competency has been achieved. Several factors impact on these judgements, including the skill and experience of assessors and the clarity of the particular competency standards themselves, and these can influence the assessment decisions made. This research project identified a range of strategies for validating assessment currently being used by assessors in training providers, and identified critical areas where strategies are essential to increase assessor confidence. In addition to this report on the research process and findings, a resource kit for assessors and managers in registered training rganisations was also developed as part of the project. The resource kit includes a set of recommended strategies for registered training organisations to assist them with the quality assurance aspects of assessment. This was developed from material collected as part of the research project and based on recommendations made by practitioners consulted during the research.

Item type Monograph (Project Report)
Official URL
Subjects Historical > RFCD Classification > 330000 Education
Historical > Faculty/School/Research Centre/Department > Work-Based Education Research Centre (WERC)
Keywords ResPubID18833, vocational education and training providers, teaching and learning, quality assurance, student assessment, vocational education and training system
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