Exploring the impacts of organisational change : a structured prediction approach

Watters, Robyn (2011) Exploring the impacts of organisational change : a structured prediction approach. PhD thesis, Victoria University.


This was a qualitative, single case study that investigated the operational and relational dynamics of a multifaceted change process within a large Australian company. The Company had an extremely complex organisation and supply-chain structure and often its entities were severely impacted by change in a number of different ways, at various levels within the organisation. This set in play a cause and effect scenario of dysfunctional events resulting in supply-chain procedural anomalies and operational inefficiencies. The literature revealed other industry types were also susceptible to change and had suffered operational inefficiencies as a result. This study adopted a multi-theoretical approach to explore the complexity of organisation change with a number of paradigms used to guide the data collection and analysis processes. Moreover, the study combined qualitative case study and systems analysis and design (SA&D) methods in the research design, which added to the quality and reliability of the research findings. The data analysis methods used included triangulation and conceptual modelling.

Item type Thesis (PhD thesis)
URI https://vuir.vu.edu.au/id/eprint/18967
Subjects Historical > FOR Classification > 1503 Business and Management
Keywords organisational change, industrial change, multifaceted change process, change management, supply chains, company, Australia, Australian
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