A development-oriented DSS evaluation approach: A case demonstration for conceptual assessment

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Miah, Shah Jahan, Debuse, Justin and Kerr, Don (2012) A development-oriented DSS evaluation approach: A case demonstration for conceptual assessment. Australasian Journal of Information Systems, 17 (2). pp. 43-55. ISSN 1039-7841


As a subset of the Information systems (IS) discipline, Decision Support Systems (DSS) development research needs a broader conceptual lens in order to evaluate design qualities specific to DSS. This paper presents a development-oriented approach for evaluating DSS applications. Based on a design science mental model proposed by Peffers, Tuunanen, Rothenberger and Chatterjeea (2008), our study outlines a new application area of this conceptual approach through a case demonstration of DSS development through various design checkpoints. To assess the proposed developmentoriented evaluation strategy the paper also describes a qualitative investigation that has been undertaken to assess the conceptual approach with target industry DSS users and developers. The findings suggest that this strategy is of use for improving the overall design qualities in every phase of DSS development, and could be useful for evaluating DSS design with target users and DSS designers within a socio-technical design context. Keywords: Design Science Research, Evaluation Methods, Decision Support Systems

Item type Article
URI https://vuir.vu.edu.au/id/eprint/21591
Official URL http://dl.acs.org.au/index.php/ajis/article/view/6...
Subjects Historical > FOR Classification > 0806 Information Systems
Historical > Faculty/School/Research Centre/Department > School of Management and Information Systems
Keywords ResPubID25698, design science research, evaluation methods, decision support systems
Citations in Scopus 2 - View on Scopus
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