Feeling the heat : workers' experiences of job stress in the Victorian community services sector

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Harrison, Lorraine Jessie (2013) Feeling the heat : workers' experiences of job stress in the Victorian community services sector. PhD thesis, Victoria University.

Abstract

This thesis examines work stress in the Community Services Sector (CSS) in Victoria. Psychological injuries are extremely high in the CSS (WorkSafe Victoria), and yet there has been no research specifically addressing this issue in the sector. Further, there has been little research that examines workers’ perspectives of work stress. The thesis thus focuses on the ‘missing voices’ of workers by outlining what workers have to say about work stress, its causes and its effects. In order to place this research into both its historical and socio-political contexts, the genealogical roots of work in the CSS are examined and the impact of neo-liberalism on the sector critically assessed.

Item type Thesis (PhD thesis)
URI https://vuir.vu.edu.au/id/eprint/21792
Subjects Historical > FOR Classification > 1607 Social Work
Historical > FOR Classification > 1701 Psychology
Historical > Faculty/School/Research Centre/Department > School of Social Sciences and Psychology
Keywords work stress, CSS, welfare, gender, neo-liberalism, economic rationalism, feminist, management, feminism, voluntarism, charity, anxiety, workers, OHS, health, safety, WorkSafe Victoria
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