Using ICT for knowledge transfer in small businesses : a Vietnam case study

Nguyen Duy, Toan (2013) Using ICT for knowledge transfer in small businesses : a Vietnam case study. Research Master thesis, Victoria University.


This research investigates the roles of Information Communication Technology (ICT) in the knowledge transfer process in small businesses in Vietnam. In doing this, it examines how knowledge is transferred in small businesses and what benefits the knowledge transfer process provides small businesses. The study also explores factors affecting knowledge transfer including small business characteristics and ICT related factors. An ICT oriented knowledge transfer framework is proposed to assist small business owner/managers in formulating and implementing an ICT strategy for knowledge transfer.

Additional Information

Master of Business

Item type Thesis (Research Master thesis)
Subjects Historical > FOR Classification > 1402 Applied Economics
Historical > FOR Classification > 1503 Business and Management
Historical > Faculty/School/Research Centre/Department > College of Business
Keywords information and communication technology, communications, IT, Vietnamese, SMEs, enterprises, development, knowledge management, retailers, retail sector, industry
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