B2E SAP portals: employee self-service case study

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Stein, Andrew, Hawking, Paul and Wyld, David C (2005) B2E SAP portals: employee self-service case study. In: Managing Business with SAP: Planning Implementation and Evaluation. Lau, Linda, ed. Idea Group, Hershey, Pennsylvania, pp. 90-109.


The global ERP industry that blossomed in the 1990’s automating back office operations has made moves to introduce a “second wave” of functionality in ERP systems. In 2002/3 there was an expanded focus on mysap.com, small to medium enterprises and the expansion into “second wave” products. Companies around the world are exploring various Internet business models to evaluate their business potential and risk implications and a number of companies have realized the relatively quick gains with low associated risks that can be achieved through the business-to-employee (B2E) model. Employee Self Service (ESS) is a solution based on this model that enables employee’s access to the corporate human resource information system, and Australian companies are increasingly implementing this solution. This chapter presents the findings of a research project that looks at the changing nature of Human Resources (HR) in modern organisations and the development of an HR ESS portal in a major Australian organisation.

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Item type Book Section
URI https://vuir.vu.edu.au/id/eprint/24744
DOI 10.4018/978-1-59140-378-4.ch005
Official URL http://www.igi-global.com/chapter/b2e-sap-portals/...
ISBN 9781591403784 (print) 9781591403807 (online)
Subjects Historical > FOR Classification > 1503 Business and Management
Historical > Faculty/School/Research Centre/Department > College of Business
Keywords business to employee, SAP, business information systems, Web, HRM, human resources management, Australia
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