A framework for negotiating information technology outsourcing agreements

Chandar, Subha (2012) A framework for negotiating information technology outsourcing agreements. PhD thesis, Victoria University.

Abstract

The PhD research project described in this thesis develops a structured framework for negotiating information technology outsourcing agreements and then evaluates the effectiveness of the framework. The framework is based on principled negotiation techniques and industry best practices.

Item type Thesis (PhD thesis)
URI http://vuir.vu.edu.au/id/eprint/24838
Subjects Current > FOR Classification > 1503 Business and Management
Historical > Faculty/School/Research Centre/Department > School of Management and Information Systems
Keywords IT outsourcing, negotiating agreements, contracts, Australia
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