Second Wave ERP : Local Implementation Challenges

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Stein, Andrew, Hawking, Paul and Foster, Susan (2003) Second Wave ERP : Local Implementation Challenges. In: IS Perspectives and Challenges in the Context of Globalization: IFIP Working Groups WG 8.2 and 9.4 Joint Conference, 15-17 June 2003, Athens, Greece. (Unpublished)


The global ERP industry blossomed in the 1990’s au tomating back office operations and in the new century moves have been made to introduce a “second and third wave” of functionality in ERP systems. The trend in 2000/01 was for upgrades and restructure in preparation for the move to e-commerce, and in 2002 there has been an expanded focus on mysa, small to medium enterprises and the expansion into “second wave” products. This paper presents the findings of a research project that looks at the challenges organisations meet when impl ementing a global product for the second or third iteration. The benefits and barriers of ERP implementati on are presented with analysis of the extent that local conditions affect global products like SAP. The main findings of the paper indicate that organisations that have undertaken several iterations of ERP implementa tions still do not attain expected benefits and the main reason for this lack of be nefit attainment are people issues, namely, change management. --IFIP (International Federation for Information Processing) Conference, Athens, 15 June, 2003

Item type Conference or Workshop Item (Paper)
Subjects Historical > FOR Classification > 1503 Business and Management
Historical > Faculty/School/Research Centre/Department > School of Management and Information Systems
Keywords enterprise resource planning, business information systems implementation, globalisation, change management, Australia
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