An assessment of service quality in Vietnam: the cross-cultural perspectives of Chinese and American tourists

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Truong, Thuy-Huong and King, Brian (2006) An assessment of service quality in Vietnam: the cross-cultural perspectives of Chinese and American tourists. In: Tourism management: new research. Liu, Terry V, ed. Nova Science Publishers, New York , pp. 1-39.

Item type Book Section
URI https://vuir.vu.edu.au/id/eprint/265
ISBN 1600210589
Subjects Historical > RFCD Classification > 350000 Commerce, Management, Tourism and Services
Historical > FOR Classification > 1506 Tourism
Historical > Faculty/School/Research Centre/Department > School of Hospitality Tourism and Marketing
Keywords ResPubID: 11340, Vietnam, American tourists, Chinese tourists, cultural values, service providers, hosts and guests
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