Service Quality and Consumer Perception on Retail Banking Facilities and Employees’ Courtesy in Malaysia and New Zealand

Download
[thumbnail of MohaA.pdf]
Preview
MohaA.pdf - Published Version (546kB) | Preview
Available under license: Creative Commons Attribution
Export

Abdullah, Moha Asri, Manaf, Noor Hazilah Abd, Ahsan, Mohammad kamrul and Azam, SM Ferdous (2014) Service Quality and Consumer Perception on Retail Banking Facilities and Employees’ Courtesy in Malaysia and New Zealand. European Journal of Social Sciences Education and Research, 1 (1). 70 - 80. ISSN 2411-9563

Dimensions Badge

Altmetric Badge

Item type Article
URI https://vuir.vu.edu.au/id/eprint/26739
DOI 10.26417/ejser.v1i1.p71-80
Official URL http://journals.euser.org/index.php/ejser/article/...
Subjects Historical > FOR Classification > 1502 Banking, Finance and Investment
Historical > Faculty/School/Research Centre/Department > College of Business
Keywords consumers; banks; courtesy
Download/View statistics View download statistics for this item

Search Google Scholar

Repository staff login

CORE (COnnecting REpositories)