A process-based model for product returns services in an e-tailing environment

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AHSAN, Mohammad kamrul and Rahman, S (2014) A process-based model for product returns services in an e-tailing environment. In: OSCM 2014: Making the world more comfortable, sustainable, and socially responsible: the role of operations and supply chain management, 10 December 2014-12 December 2014, Bali.

Item type Conference or Workshop Item (Paper)
URI https://vuir.vu.edu.au/id/eprint/26761
Subjects Historical > FOR Classification > 1503 Business and Management
Historical > Faculty/School/Research Centre/Department > College of Business
Keywords product return; e-tailer; returns service; returns process; Australia
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