Explaining cross-cultural service interactions in tourism with Shenkar's cultural friction
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Cheok, Jason, Hede, Anne-Marie ORCID: 0000-0002-6204-7088 and Watne, Torgeir
(2013)
Explaining cross-cultural service interactions in tourism with Shenkar's cultural friction.
Current Issues in Tourism, 18 (6).
539 - 560.
ISSN 1368-3500
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Item type | Article |
URI | https://vuir.vu.edu.au/id/eprint/26877 |
DOI | 10.1080/13683500.2013.860955 |
Official URL | http://www.tandfonline.com/doi/abs/10.1080/1368350... |
Subjects | Historical > FOR Classification > 1506 Tourism Historical > Faculty/School/Research Centre/Department > College of Business |
Keywords | cross cultural research; cultural distance; stereotyping; tourism |
Citations in Scopus | 12 - View on Scopus |
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