Explaining cross-cultural service interactions in tourism with Shenkar's cultural friction

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Cheok, J, Hede, Anne-Marie and Watne, Torgeir (2013) Explaining cross-cultural service interactions in tourism with Shenkar's cultural friction. Current Issues in Tourism, 18 (6). 539 - 560. ISSN 1368-3500

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Item type Article
URI https://vuir.vu.edu.au/id/eprint/26877
DOI https://doi.org/10.1080/13683500.2013.860955
Official URL http://www.tandfonline.com/doi/abs/10.1080/1368350...
Subjects Historical > FOR Classification > 1506 Tourism
Historical > Faculty/School/Research Centre/Department > College of Business
Keywords cross cultural research; cultural distance; stereotyping; tourism
Citations in Scopus 9 - View on Scopus
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